McDonald's

RUDE and UNPROFESSIONAL Manager. Refused to give her name. If this was a mystery shop you guys would fail and the customer service? From a manager? Where is the professionalism and customer service here? She's supposed to deescalate the situation but she failed to. Instead she was yelling at me and insulating me. I have every right to be upset. What happened was I was picking up an order and I was standing there waiting and this manager she refused to give her name just ignored me and walked away and also a Filipina Lady also. I was standing there for a good 10 min and none of them said hello or asked what I was saying for but walked away and the order was ready waiting. No one said anything. That manager she was rude didn't even apologize and gave attitude and she was insulting me. Is this how I should be treated at a McDonald's restaurant by a manager of McDonald's? This is discrimination and I will be getting legal advice here from a lawyer on how to proceed and I won't ever go back to this location ever again. I am an upset customer here. I know there are cameras so you know what had occurred. I did nothing but was standing there waiting for an order and no one said anything and the order was ready standing there getting cold. Not even an apology by the manager but she was rude and unprofessional. my visit today and my experience because this isn't right at all how I was treated and how this manager was acting.nnI don't want this to happen again or to any other customer because this isn't right. I won't be retuning at this location anymore although it's sad I am a regular customer and been going here for years and grew up in the area. You guys lost a customer.nnThank you.

I would normally not even think about writing a review for McDonald’s, but the experience I just had at this particular location had left an even better taste than their food in my mouth.nnI came to this location for my breakfast today, and was annoyed that their automatic ordering machine had run out of receipt paper. Their ketchup dispenser was also running dry. Trust me, I’m fully aware that these are both minute issues. What wasn’t “minute,” was how it was handled moving forward.nnIt was a more than pleasant surprise that although my tone certainly could have been better when informing their manager of both the latter, their sweet little manager promptly dropped what she was doing to resolve both issues. Without any hesitation, she sprung right into action.nnTheir manager Melanie was extremely prompt with addressing my concerns, ultimately resolving them, all with a pleasant morning smile.nnIt’s little things like this that make people’s days start on the right foot in the mornings.nnI believe that Melanie should undeniably be recognized and rewarded for her extraordinary service. McDonald’s did right by assigning Mel a managerial position.nnGood stuff and THANK YOU Melanie

ordered items around 9:30am from Uber, arried time is 10:45am!!!!! Also the food is so hard to chew, burnt bread is like a stone!!

Todays a good day here. Excellent service from the young men out front , excellent. Nice hot coffee . The line moves faster than its neighbours Tim Hortons.

With McDonalds, you expect some level of consistency, but I avoid this location if I can help it. I often get harassed by other people in this place, either randomly for food or for money, and management does nothing to kick them out. Employees seem nice overall, but frequently miss things in orders. The dill pickle seasoning on fries was rock hard in the package and inedible.

Directions to McDonald's with public transportation

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