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Hilton Garden Inn Rapid City

  1. Rapid City
  2. Pennington County Lodging

Reviews, get directions and information for Hilton Garden Inn Rapid City

Hilton Garden Inn Rapid City

Story

Hilton Garden Inn is conveniently located off I-90 at both exits 59 & 60. Whether you’re traveling for business or leisure, having everything you need is essential for your stay to be a success. That is why we focus on providing you the amenities & services to ensure your stay is as pleasurable as it is productive. Indoor pool, business center, airport & area shuttle service, fitness center, full service bar & restaurant, & meeting space for up to 320. Witness the award winning personal service that is guaranteed to make your Black Hills experience a memorable one. Located just minutes from The Rushmore Mall & many other Black Hills attractions. 815 East Mall Drive, Rapid City, SD, 57701. Reservations: 605-791-9000.

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Address: 815 E Mall Dr, Rapid City, SD 57701, USA
Phone: (605) 791-9000
moc.oohay@parnotlih
State: South Dakota
County: Pennington County
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Could not get the room below 72. Rep came up and reset it. AC did not work. Still not working. Coffee maker broken. Outlet to plug iron in not working. No TV guide. Comfortable bed. Friendly staff.
7 years ago (28-05-2018)
I typically stay at Hilton brand hotels when traveling. I chose this Hilton hotel based on the price during my trip and it was centrally located to where I was doing business. Staff when I arrived was very friendly. The next morning during my shower I noticed the drain appeared slightly clogged. To my surprise there was a hairball the size of a tennis ball resting on the drain. When I addressed this with the manager I was told "we'll take care of it". No apology, no offer to make it right. This was a huge let down especially since it came from the manager on duty. When I returned my room was spotless clean which was nice however the lack of empathy from the manager will cause me to stay at a different hotel the next time I visit rapid City.
7 years ago (28-03-2018)
It’s a nice hotel, but... Cell phone wireless lock worked once at an outside door, but every time I tried my room door the app said my Bluetooth was off, even though it was on. Even tried rebooting my phone. The bed frame sticks out quite a bit and I kept hitting my knee on the corner of the bed. Trash picked up at 6 am Saturday morning. The back up horn beeping, dumpster clanging and banging as the garbage truck lifted the dumpster over head and emptied it. Very poor planning on management’s part. Affects any even numbered room, all floors, x30 and up.
7 years ago (05-05-2018)
Great rooms. Wonderful service. In hotel bar is very nice, and inexpensive. Breakfast is amazing. The servers are incredibly nice, and seem to actually care about their customers.
7 years ago (25-03-2018)
Super clean. Great staff. The bed was comfy. It was a quick visit so we didn't get a chance to go to the restaurant.
7 years ago (30-04-2018)
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