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Reviews, get directions and information for Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Hotel Alex Johnson Rapid City, Curio Collection by Hilton

About

The Hotel Alex Johnson provides exceptional accommodations, combining historic elegance with modern convenience to create an unforgettable stay.

Story

The Hotel Alex Johnson - Curio, A Collection by Hilton, includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O’Neills Irish Pub, Starbucks Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ’s Wicked Salon and the Alex Johnson Mercantile.

Address: 523 6th St, Rapid City, SD 57701, USA
Phone: (605) 342-1210
moc.nosnhojxela@reganamlareneg
State: South Dakota
County: Pennington County
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


related searches: Alex Johnson Hotel history, Hotels in Rapid City, SD, Hotel Alex Johnson parking, Hotel Alex Johnson reviews, Hilton Garden Inn Rapid City, Hampton Inn Rapid City, Hotel Alex Johnson Airport shuttle, Holiday Inn Rapid City
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Reviews
Super cool hotel with so much history. Cynthia is one of the most competent and thoughtful employees I’ve ever had a chance to interact with. I loved the text chat feature that I was able to use throughout my stay and how quickly Cynthia was to help me or solve any bumps in my stay. The rooftop restaurant was delicious just like Cynthia said it would be and an awesome start to our stay. So glad there was space for us and we had such a cool window seat.nStarbucks in the lobby with a cute and delicious chocolate shop inside- awesome. The Irish pub connected to the hotel served delicious salads and wraps at dinner plus lots of great beers on tap and a great avocado toast in the morning.nIf we ever return to Rapid City, we will definitely stay here and I will tell all my friends this is the hotel to choose.nnThe only thing I would change about our trip was the valet staff. We would text for the car, sit around for 20 minutes in the lobby and then talk to a staff member who just hadn’t checked the app to notice we’d requested the car. We tried to use a parking app to find a spot so we could skip the valet but there’s nothing nearby.nThe female valet with a son I heard her mention, she was always on top of everything, but the males working there were not very observant. The older male valet with the mustache was also on top of getting cars when requested.
Beautiful hotel. Good sized, right downtown Rapid City. Staff was very friendly and upbeat and polite. Be aware you have to use your room key to access the evaluators, Be aware the valet is very expensive. Just a few FYI for your information. Really nice Irish pub to relax next door. Awesome views of the city.
We booked here for 6 nights because of the website photos, location and that it was a Hilton property. We love historic hotels but this one is awful!nIt was a terrible experience from the get go. Front Desk staff looks so unprofessional, seriously like nothing we’ve ever seen at a Hilton property or anywhere else we’ve stayed atnfor that matter.nThe 1st room they placed us in smelled so bad like wet dog. Apparently they are “pet friendly” which is NO WHERE on their website, I could only find “Service Animals” which is every hotel but there’s a “Pet In The Room” Door hanger in each room.nWe had to call down and be moved to another room, an inconvenience that they cared less about.nWe got to the new room and the carpet was so stained and filthy looking that there was no way we would even walk barefoot on it. We had to sadly, stay the night in this room before we could be moved again to a new room.We wanted a refund so we could move to the Holiday Inn imagine that…choosing a Holiday Inn over a Hilton!!! but they wouldn’t approve a refund.nFinally, moved to the “newly renovated”n9th floor. Same gross carpet, although it was cleaner, it was only slightly better so we ended up leaving a day early because we had enough of the sub par experience. Save your money and book elsewhere!!!
The employees make the difference. I would like to give a shout out to Masen at the front desk. He provides excellent service with kindness. We also enjoyed taking to Cynthia about the history and the ghosts of the hotel. I wish I had her name but the server at breakfast was so delightful. She had long grayish hair. Neat hotel with lots of history. The rooftop bar was a treat.
Wonderful Curio property. Accommodating staff. Clean room and comfortable beds. Stayed two nights and enjoyed Paddy O’Neils, Vertex & Starbucks . Hotel has a historic presence in the town. Renovations appeared to be ongoing they were mindful with pardon our progress notifications,nValet parking definitely worth while. Car was brought down timely.nHotel is an easy drive to Mount Rushmore
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