Emerald Hotel & Suites Calgary Airport

While traveling for work, I usually book hotels based on client allowances and have stayed in everything from remote lodges to high-end facilities. This time, another person booked my hotel, and from the moment I arrived, it was clear this would not be a good experience.nnFirst impressions seemed fine—polite staff, quiet lobby, and recently updated flooring in the room. However, my standard room check quickly revealed the truth. Pulling back the sheets, I found multiple hairs—including pubic hair—on the bedding. To make matters worse, there were dried bodily fluids on the wall, resembling blood or mucus.nnI immediately went to the front desk. While the staff offered to move me to another room, I declined. If housekeeping standards allowed this level of cleanliness to pass, I wasn’t willing to risk another stay in the same facility.nnTo their credit, management refunded me in full, which is why I didn’t leave a 1-star review. But overall, the condition of the room was unacceptable, and I cannot recommend this property.

There was an overly friendly guy who greeted me at the front door. He was dressed very casual, not business casual, very casual. I was confused if he even worked there.nHe was nice, but as a solo female traveler I was a little sketched out. Luckily, I only needed to stay there one night. I definitely would not have stayed there longer. I actually left a lot earlier than I expected the following morning. My thought was that I would rather be at the airport earlier and hang out there versus the room I paid for. I know the ratings weren’t great to start with and it was about $120 compared to the $300+ hotels. But I still expected a base standard level of cleanliness. I do backcountry camping, at least you know what is out in the wilderness, for the most part. I have no idea how clean or what was in that room. It’s really sad that you can’t get a quality hotel for $120/night anymore. Where are the health inspectors and if that’s standard they need to reevaluate and raise the bar!!!! Extremely disappointed!

Switched to this hotel after having an issue with another hotel we were supposed to stay at. They were accommodating to us and gave us a cheaper rate than where we were originally going to stay. This is a don’t judge it’s book by its cover situation. I wasn’t sure when we first pulled up but was pleasantly surprised. Staff at the front desk were friendly and polite. The room was way bigger than expected with a kitchenette in it and was $100 cheaper than the smaller room I had booked prior. The room was clean and quiet. We did not hear anything all night long and apparently there were some last minute stampede parties going on on our floor. Free parking was great and I was able to park my car where I could see it from my room. I would definitely stay there again.

Preet is a kind and patient man in the lobby, he provided great customer service. He helped calm a situation and he translated for my mother who knows little English. Two thumbs up.nnThe room on the third floor is good and clean enough for a 2 star hotel. I didn't smell smoke in my room. The beds, pillows and sheets are clean, and the mattress is a little soft but tolerable for good sleep. There is a bit of occasional noise from the airplane because the hotel is near the airport. The walls are a little thin, so if you have a noisy neighbour tough luck. The bathroom is renovated and clean. The amenities like the fridge, microwave, and TV all work. The clothes iron and board are there but I never needed to use them.nnThere is a gym, private bar and an Indian restaurant on the first floor.nnThe negatives are the price, it's about $300+ a night during Stampede week, no free breakfasts are included and one of the elevators was not working.

Stayed during Stampede weekend. This is a decent budget hotel, but definitely more in the 2- to 3-star range. Cleanliness was acceptable for a guys’ trip, though there’s room for improvement.nnA few issues during the stay: the door to my room was open and unlocked when I first arrived. The ironing board was missing, and the one eventually provided was damaged. The water price listed on the vending machine didn’t match what I was charged. Another vending machine took my money without dispensing the snack.nnThere was a power outage due to AC replacement work, and the AC in my room barely worked. The staff were friendly and helpful, but it’s clear that management or ownership needs to step up in terms of upkeep and consistency.nnOverall: A passable choice if you’re on a tight budget, but I personally wouldn’t stay here again.

Directions to Emerald Hotel & Suites Calgary Airport with public transportation

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