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Edmonton SouthPark Goodwill Thrift Store

  1. Edmonton
  2. Edmonton Store

Reviews, get directions and information for Edmonton SouthPark Goodwill Thrift Store

Edmonton SouthPark Goodwill Thrift Store

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Goodwill is One of the Largest Employers of Albertans with Disabilities. Edmonton Impact Centre Outlet Store is a local non-profit & social enterprise in Alberta. Call us @780-944-0243 to shop or donate your things or products.
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Goodwill is One of the Largest Employers of Albertans with Disabilities. Edmonton Impact Centre Outlet Store is a local non-profit & social enterprise in Alberta. Call us @780-944-0243 to shop or donate your things or products.


Address: 3803 Calgary Trail NW, #180, T6J 5M8, Edmonton, Alberta
Phone: (780) 944-0243
moc.liamg@kraphtuosnotnomde
State: Alberta
City: Edmonton
Zip Code: T6J 5M8


Opening Hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-18:00
Sunday: 10:00-18:00

Update Info

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Reviews
I had a fantastic experience with Madlin at Goodwill! From the moment I approached the register, she was incredibly friendly and welcoming. Madlin handled my transaction efficiently and with a genuine smile, making the whole process smooth and enjoyable. It's clear that she takes pride in their work and values each customer. The level of service was exceptional and made my shopping experience at Goodwill even better. Highly recommend Madlin for their outstanding customer service!nnFeel free to adjust the cashier’s name and pronouns as needed!
I’m writing to express my frustration with a recent experience at Goodwill, which marks my second and final attempt to address these concerns. Despite previous feedback seemingly going unnoticed, I feel compelled to share how this incident felt like an assault on my self-respect.nnDuring my visit with my children, I had to deal with a cashier who was exceptionally unwelcoming. Despite my past efforts to avoid her, I ended up at her register, where she continuously rolled her eyes, scrutinized every item with disdain, and even questioned my child's wristband. To make matters worse, after a series of price checks and calls to lead, she had me stopped by security at the door to count my items as if I were a thief. This was not only humiliating but deeply disrespectful.nnAs a loyal Goodwill customer who both shops and donates, I am disappointed by how I was treated, especially when we, as customers, play a crucial role in supporting your mission. While I have had positive interactions with other staff members like Sandra and Treavor, Madlin’s behavior was unacceptable. I have previously raised this issue with the store manager, who acknowledged the problem but failed to effect any change.nnI urge Goodwill to address this serious issue. If this treatment is repeated or if any customer is unjustly treated as a thief again, I will consider legal action for defamation. Is this how you fulfill your mission? It is disheartening to feel my concerns might be ignored. Based on this experience, I cannot recommend this store to others.
I went to this store yesterday and there was a power outage, they asked me to leave my items in a cart with my name and my phone number and when the power comes back on they will call me to come pay and pick up my items. So I waited until the next day they didn't call so I came back to the store, my items are no longer there, they returned them to the shelves and someone else bought them. We spoke with the supervisor and they don't care at all. So not only did they lie yesterday telling me to leave my phone number and that they will call me back but also the customer service from the supervisor sucks.
It was the worst experience ever. The store had a lost power at the evening and he supervisor asked everyone to leave their items and phone numbers and they will call us. I asked to pay cash and he refused. They never call. The next day I went to get my items and they said sorry we already put back all the items on the shelves. The casher told me that I'm not the only customer who came and complained and the supervisor really don't care.
I recently had an outstanding experience at your Goodwill thrift store thanks to a cashier named Mandip. Despite facing an uncooperative attitude from the manager, Steve, Mandip went above and beyond to assist me and my daughter. He was incredibly helpful, going out of his way to ensure we found everything we needed. His customer service skills were exceptional, and his kindness truly stood out. While my experience with Steve was less than satisfactory, Mandip's dedication and excellent service are deserving of 5 stars. Thank you for having such a wonderful team member.
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