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Reviews, get directions and information for Distinctive Lighting Concepts

Distinctive Lighting Concepts

About

At Distinctive Lighting, we want to make an impression on you with great service, a modern showroom and access to today's most popular lighting brands.

Story

Our Story
Distinctive Lighting Concepts began in 1994 as a small lighting business located in Elmwood Kitchens’ St. Catharines showroom. From this location we have developed a solid client base and a reputation for offering unique lighting alternatives.

In 2016 we moved to a new location on Scott Street West. We are able to display many new and exciting light fixtures and also include home accessories in this easy to find location. Our website offers on line shopping and the opportunity to connect with the store for any questions our clients may have.

We strive to offer our customers unique selections and superior service as we continue to be Niagara’s finest lighting showroom.

Our Staff
DLC is a dynamic company with an experienced and enthusiastic staff to back it up. Jess and Jenny Howlett have been looking after customers lighting needs for over 20 years. Jess is certified by the Illuminating Engineering Society and is a qualified electrician able to answer all of his customer’s technical questions. Jenny is the showroom manager, with flair and talent to know exactly which lights the client is looking for, she also trains the rest of the staff to offer the same attention to detail.

All staff members are constantly upgrading their skills and are always seeking new and innovative products to offer to our customers.

You will find our staff to be friendly, dedicated and knowledgeable whether they are helping you select fixtures, design your lighting layout or solve your lighting problems.

Our Philosophy
When you deal with our company we want to make an impression on you. We want you to be satisfied with the level of service that we provide, impressed by our range of products and intrigued by the unique and innovative fixtures that we are able to acquire. Our business philosophy can be seen in our name.

Our Showroom
Located at 40 Scott Street West, Unit 1A in St. Catharines, our showroom is open Monday-Friday 9am to 5pm and Saturday 10am to 3pm. The showroom is lit with hundred’s of light fixtures and decorated with beautiful accessories for every room in your house.

Address: 40 Scott St W #1A, St. Catharines, ON L2R 1C9, Canada
Phone: (905) 984-8727
ten.gnithgilevitcnitsid@ynnej
State: Ontario
County: Niagara Regional Municipality
City: St. Catharines
Zip Code: L2R 1C9


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed


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Reviews
Poor customer over the phone. Wanted me off the phone immediately!
7 years ago (17-02-2018)
This is a reputable establishment which has been around for a while. I really like their selection and have purchased a lot of stylish and functional lighting which I took with me when I moved, mainly because I liked these pieces so much. More importantly, the owners and employee care. I have had lamps I have purchased elsewhere expertly repaired here and the electrician// owner has come to my home to repair work done by others. If you want fairness and value for your money when it comes to lighting and décor, this is the place. I searched them out when I discovered they moved locations!
8 years ago (25-03-2017)
Great service!
7 years ago (25-01-2018)
I ordered lights on Nov 24, 2015 and finally received the lights Jan 29, 2016.... over two months of waiting. During this time i was constantly lied to as i was told countless times the lights are on or should be on the next truck and will be here next week. Then i was told well the factory closes at Christmas??? not sure what this has to do with anything as i ordered the lights Nov 24 which is one month prior to Christmas. Then I heard well we dont order lights until we get a large enough order as we will not just ship two lights. Then i was told when i finally picked up the lights well you werent the only customer who had to wait 2 months for their lights. And i was told well we will tell our customers in the future that the lights will take a month for delivery.......ummmm i waited over 2 months why dont you just tell the customer 2 months??? Unbelievable. So beware shop at your own risk.... It sounds like alot of excuses from the store. Oh and what i thought was most interesting was when the lights finally came in there was a shipping label that stated it was shipped Jan 5/16. Isn't it interesting that i was told in Dec that they should be here next week??? I guess they finally got a large enough order in Jan to ship my lights. Helpful tip for customers.....shop for lights on the Internet and just have them shipped to your house....no point paying a premium to buy them at a store with minimal customer service. Oh in fairness to the store I should say they did offer 25% off the purchase which I thought was a little low due to the large mark up on the lights.
10 years ago (31-01-2016)
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