Crowne Plaza Toronto Airport

We stayed in this hotel due to being switched from our previous booking & I am glad we were. I would book this one next time. Nice hotel, friendly staff. I loved the above bed LED lights. Only thing i noticed was a pill & a few fluffs/debris between beds near wall. Maybe vacuum missed it. Rest of room was clean. Buffet breakfast was great with hot & cold options, you won't leave hungry. Free airport shuttle.

I do not have one bad thing to say about this beautiful hotel. All staff were amazing, friendly, and helpful. They gave me a bag with water and snacks when I checked in. The rooms were nice and bed comfortable. Very clean and the bathroom had good shampoo, soap and lotion. There was a hair dryer and Ironing board with Iron that I used. The maid on my floor was so sweet and always asking me if I was okay and needed towels. She cleaned my room and brought more coffee upon request. Room service was exceptional and prompt. When I called them to pick up my tray, they came immediately. One night he even went back and brought me more salad because there was just a small amount with my Butter Chicken which was yummy. I had a hamburger and fries the next night in my room, and it was very good. Pool is beautiful with very cool lounging chairs. There is beautiful carpet in the hallways. Front desk helped me get a robe to use to go to the pool. Ram the shuttle driver made my trip wonderful because he found me a great tour to Niagara Falls and got me to the airport on time when the other shuttle refused to wait 2 minutes while I returned my keys. I wanted to check out in person because I had the robe to return and didn’t want to get charged. However he was rude and refused to wait, so Ram came to the rescue and got me to airport. If not for Ram, I would have missed my flight since I accidentally woke up late. The mean shuttle driver did not care. He said I had to wait 30 more minutes for him to return which would have been a disaster. Thank you Ram for being so willing to help out a guest. That’s my only complaint with the four day visit from 9-6 to 9-10. I was in room 911.

Great weekend at T Swift. Hotel was fantastic...but I have to give a shout out to the bartender Josie!! She was super friendly, and just an absolute treat to be around. Hold on to her, you don't get service with a smile that good very often these days!

We had a lovely dinner at The Cannery Restaurant inside the Crowne Plaza Hotel. We were served by Josie. She was very friendly and attentive to our needs. All the staff were good. I enjoyed the Salmon special meal; it was very good value and tasted great. PS. We did not stay in a hotel room. The restaurant did cover the parking fee. Thanks for an enjoyable evening.

Stayed from a cancelled flight out of Toronto. The airport shuttle drivers I believe Aron in the evening and Bruno in the morning were FANTASTIC. We had a small group and they were very accommodating. Their additional advice and insight on the airport was appreciated. They were very courteous to all the travelers. The wait staff in the restaurant was also very accommodating with how late we arrived to check-in and having the kitchen still open and quick to bring food. I'd stay here again just for the service.