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Reviews, get directions and information for CHU Sainte-Justine

CHU Sainte-Justine

About

PAGE OFFICIELLE du Centre Hospitalier Universitaire Sainte-Justine. Consultez notre "nétiquette": www.chusj.org/ReseauxSociaux

Story

Le Centre hospitalier universitaire Sainte-Justine est le plus grand centre mère-enfant au Canada et l'un des quatre plus importants centres pédiatriques en Amérique. Ses 5 000 employés et ses 500 médecins, dentistes et pharmaciens oeuvrent dans un milieu à la fois hautement innovant, où des connaissances sont générées et partagées au quotidien, et respectueux des personnes, plaçant le patient et sa famille au coeur de la pratique. Associé à l'Université de Montréal, le CHU Sainte-Justine est de loin le plus grand centre de formation en pédiatrie au Québec et un chef de file au Canada; il accueille chaque année plus de 4 000 étudiants et stagiaires.

Crédits photos: Service de photographie du CHU Sainte-Justine

Mission

Notre mission est d'améliorer la santé – considérée comme un équilibre physique, psychique, social et moral – des enfants, des adolescents et des mères du Québec, en collaboration avec nos partenaires du système de santé et ceux des milieux de l'enseignement et de la recherche.

Le CHU Sainte-Justine entend assumer pleinement chacun des six mandats découlant de sa mission universitaire :
- soins spécialisés et ultraspécialisés;
- recherche fondamentale et clinique en santé de la mère et de l'enfant;
- enseignement auprès des futurs professionnels de la santé et des intervenants du réseau;
- promotion de la santé;
- évaluation des technologies et des modes d'intervention en santé;
- réadaptation, adaptation et intégration sociale pour les enfants et les adolescents présentant une déficience motrice ou de langage.

Address: 3175 Chemin de la Côte-Sainte-Catherine, Montréal, QC H3T 1C5, Canada
Phone: (514) 345-4931
State: Québec
County: Communauté-Urbaine-de-Montréal
Zip Code: H3T 1C5



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Reviews
From our arrival at the emergency room to our stay in the pediatric ward, our experience was exceptional. The doctors and nurses demonstrated remarkable kindness and professionalism, ensuring my son received outstanding care. Their support made a challenging time much easier.nnWe stayed in Room 11.46 on the 7th floor, which was spacious and comfortable. Another highlight was the visit from Dr. Clown, who brought joy to my son’s room, along with a friendly fireman who gifted him a toy firetruck, brightening his spirits. These thoughtful gestures made the hospital experience feel more inviting. I also appreciated being able to choose food for my son.nnWhile hospitals aren’t my favorite places, the compassionate care at Saint Justine has left a lasting impression. If we ever need to return, we would choose this hospital.
How come i waited 10hours, with my 5month old baby in this hospital yesterday, and at last I came home at night 3am without by seeing a doctor. This is really ridiculous. Everytime I asked them how long i need to wait they said they don't know it's so much children patient out there and for my baby category it will be so long. My question is what you mean by my category? It means they checked at triage nurse and said my they feel baby is ok so I need to wait for 10hrs??? What do u mean I don't know my baby is ok or not and why I went to the hospital because I need to see a doctor for my baby so how do you know are u doctor? No. U r nurse so how u judge and put my name in the last of the list. And what is category did u mean a child without dieing is not a emergency.????
We brought our 9-month-old son to the emergency department after calling 811, where we were told he urgently needed Pedialyte due to dehydration. Because it was the day after Christmas and pharmacies were closed, we came to the hospital seeking guidance and support.nnOur son was given Pedialyte and tolerated it well. We were initially told that after taking about 60 ml we would likely be able to go home. However, we ended up waiting over 12 hours to see a doctor, with very little communication during that time.nnAs first-time parents, we acted out of caution and concern for our child’s safety. We were not trying to misuse emergency services or take resources away from more serious cases. We simply needed reassurance, clear guidance, and timely direction on continuing hydration at home.nnWe don’t understand why a situation that appeared straightforward and stable could not be handled more efficiently, especially once it was clear that our son was improving. Better communication and clearer expectations would have made a big difference and reduced a lot of stress during an already difficult moment.
Exceptional care and compassion at CHU Sainte-Justine.nThe staff at Sainte-Justine truly go above and beyond for every child and family. Doctors, nurses, and specialists are not only highly professional but also incredibly kind and patient. The hospital feels warm, organized, and focused on healing, even during stressful moments.nnThe facilities are clean and modern, and the communication with parents is excellent, they make sure you understand every step of the process.nI’m deeply grateful for the care and empathy shown here. Montréal is lucky to have such a dedicated children’s hospital.
Very disappointed with the care at this hospital.nnI brought my 16-month-old child in for a fever of 40.6°C. We checked in around 10:40 p.m. I had to leave briefly for work, and when I returned on my break at 4:30 a.m., he was still sitting in the waiting room with no reassessment.nnI had to physically bring him back to triage myself to ask for reassessment and for him to be given Tylenol and Advil again, as his last dose had been given before we even arrived. When the nurse finally checked his temperature, it was still 40.3°C. I was told there was only one doctor on duty.nnAs a nurse myself, I find it alarming that a baby presenting with a high fever was left in the waiting room for hours without any follow-up or reassessment. This is a clear patient safety concern.nnAt around 5:30 a.m., we LWBS left without being seen. Unless your child is actively dying or arrives by ambulance, this appears to be the level of care you can expect. This is a very concerning reflection of what our medical system has come to.
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