McGill University Health Centre - Glen Site

Location by metro is convenient. I've had no problems getting appts. The volunteers are helpful. It's a hospital. I feel weird rating it but people are rating it like they rate restaurants. It's terrible. In all my years I've never had bad service in any hospital whether English or French. People need to be human and relax. Anger gets you nowhere.
7 years ago (24-09-2017)

If I could, I would have given it 0 star. Why? how they handled the scheduling of appointments is bad to begin with. So far I have had 4 appointments with them, and out of 4, 3 of them got jinxed. It takes me an hour to get there, not only that, it cost $$$ for parking, whether be it on the streets or at their parking lot. Those three times I went there, I gave them my hospital card as per usual, and then each time they told me I got appointed to the next day at another time. Are you serious? I didn't come all the way here just to hear that and to waste two hours of driving in total. If you were to change the schedule up, shouldn't you at least notify the patient? For those out there that have appointments with the hospital, I suggest you to call them to confirm your date or else they won't bother calling you back letting you know that they changed it up. Really unprofessional of them. I was seriously pissed that this happened to me 3 times.
7 years ago (19-07-2017)

The personnel is great, which is why I'm giving 2 stars in stead of the minimum. Everything is just horrible about this building: the architecture, the isolated sections renamed after the old hospital sites that makes it hard to find your way, no cellular reception anywhere, expensive parking (plus no way to find your car on the way back, got stuck in emergency staircases twice trying switch floors, forcing me back outside), but most of all: the hospital takes more patients than they can handle. Line ups at the blood lab are hours long and if you need to change an appointment, they give you a date 11 months from now (while I need a check up twice per year). Avoid this place like the plague! (Pun intended.)
8 years ago (11-06-2017)

Terrible. Nurses at triage do not take you seriously. Sent us to a clinic 10 minutes away. Arrived there only to be turned down as they no longer took patients for the day. Came back here. Have been waiting 7 hours and still have not seen a doctor. Worst ER ever.
7 years ago (16-08-2017)

I went in for a strange cough and I was told I had lung cancer. Thought I was on WebMD for a minute. Just kidding - service is great. '
7 years ago (28-09-2017)