MGH

The worst experience of my life!nnThe place reeked of filth, there were homeless people everywhere, unsanitary conditions, and the staff treated me like a piece of meat. This is the most hellish place on earth.nnNever come here, and under no circumstances should you get surgery in this hospital. The operating rooms are filthy, and the doctors couldn’t care less about you. Go to any other hospital, just not this one.nnI waited 24 hours in the emergency room. Homeless people were sleeping on the floor, it smelled like urine, and one guy even urinated on the floor—nobody did anything about it.nnWithin the first half hour after my surgery, they forcibly moved me into a wheelchair and wanted to discharge me. I turned on the voice recorder on my phone, and only then did they let me sit on a chair for a little longer, but it was excruciatingly painful. They kept pushing me to leave. Two hours after the surgery, my friend came to pick me up, and we left in a taxi.nnIt is absolutely unacceptable to kick patients out immediately after surgery without proper checks and observation. Now I have complications and had to go to another hospital.nnAt General Hospital, the level of unsanitary conditions was horrifying. Before the surgery, they made me change into a surgical gown in the emergency room’s restroom, which was as filthy as the dirtiest public bathrooms. From there, they took me straight to the operating room, which was just as dirty.nnThey tied my hands and legs and gave me anesthesia. When I woke up, I was in unbearable pain—12 out of 10, like I was being cut open alive. Nobody paid any attention to me for the first 30 minutes. No matter how much I begged for help, they blatantly ignored me.nnWhile I was writhing in pain, after about 30 minutes, two orderlies came and moved me into a wheelchair. A woman showed up immediately and told me to leave.nnIt was terrifying and horrible. I felt like disposable waste, a piece of meat that no one cared about.nnNever, ever come here! This is the worst place you could ever end up in.

My mother sustained a fall and I brought her to the Montreal General. We were in and out in four hours, and during that time they assessed for fractures, did a neurological exam, a CT scan, an EKG, blood tests, gave her a tetanus shot, and they sutured the cuts on her face and head. The young residents and doctor were outstanding, as were the nurses. I was deeply impressed by how organized the whole team was, and above all, they were infinitely kind. Thank you!

Our son had a hernia surgery. Our experience was wonderful from beginning to end. The staff were very polite, efficient and compassionate. Surgery was on time. Staff was always communicative with us and the post surgery team was very kind. The hospital is old and dated, but those aren't important considerations for us. We feel lucky that our son was very well taken care of and the experience was a good one.

it's true that the wait is long. 1 doctor for the entire ER for the whole night, apparently, when we went. how? are there no nurses too? we had to wait 8-9 hrs for the shifts to change to finally be seen. we watched 1-3 people come in during out wait but no one came out. but the staff was nice, cordial, tried their best. waiting room is small and awkward. it's true that a lot of vagrants are here. but i sympathize with them, its cold and its hard out there. the ones we encountered werent too noisy or bothersome. just tired humans.

I took my mom to the emergency for her pain she was experiencing on her right side her thigh down her leg and we waited about 6 hours before the staff did a scan. The results and diagnosis were disappointing suggesting there was nothing at all serious except some constipation. So we waited 6 hours just to be told she was constipated and nothing was prescribed for her pain? Ridiculous! I don’t know what to say? We went back home and my mom still had to deal with the pain. Surely there must be a better diagnosis than the one we got.