CANNA Cabana

Manager is a joke. Wouldn't refund weed that was 2 years old and had mildew all over it, sold to me the day before.nEven my weed guy has more integrity than that.nI was sold a vape pen that contains some sort of weird chemical. When I brought it back to return the next day. Again the manager said it was somehow my fault.nnEmployees gaslight you in to buying anything. But if there's a problem they feed you b.s.

Edit: There was no cartridge, you’re not even talking about the same incident. Your employee was shown that it didn’t work on a full battery. Makes me wonder how many other people you scammed that you can’t even get the right story.nnSold me a broken vape pen and refuse to do anything about it. Straight scam. I asked them to print me a receipt and suddenly my whole profile had disappeared from their system showing no purchases even though I’ve purchased here over 20 times.

Excellent customer service from Janae. She helped me with everything that I was looking for and she did with great energy and a welcoming smile. Will come here again. Thank you

Horrible service, I came in today and explained to the girl manager thin girl that always wears a hat that I lost my id but I have a photo of both the front and back until a new card comes in. She immediately says sorry no I can’t serve you without giving me any options as I told her I lost my id so what can I show you instead? She proceeds to tell me that she won’t be paying a10 000 fine for me and that she’s sorry she doesn’t have that money ? Like huh ??? Is that a professional response ? Without even providing information on what I’m supposed to do if I don’t have any ID because people loose wallets all the time? I said that’s so dumb and well are you sorry you didn’t even help as I walked away because I couldn’t believe that was her response she then proceed to yell and please check the cameras well I need a job and I say ya looks like it. And I left. TERRIBLE service, if this is who you have as front line management I would highly reconsider, I watched as she only checked certain ids and not others, the store has a lock door policy and a “supposed” line up area to check ids yet no one stand there to check they just let you in and pick and choose who’s ID to check. Never coming back and will be telling all my friends in the area to not go back either.

The workers in the store are very friendly and helpful. They make you feel very comfortable.

Directions to CANNA Cabana with public transportation

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