AgeCare South Terrace

Our loved one has been a resident for 4 years now, we have been through lock down due to covid, but we were always well informed as to his well being. The facility is clean with lots of activities for the residents.nnAlthough the building is older the care and compassion with in those walls is the best you could ask for. The staff is wonderful and they love the residents as if they were one of their own family.

My mom had been a resident here for over a year. I know first hand how hard it is to watch your parent move into a facility. I’m just writing this for anyone out there nervous about this process, as I was last year.nnThere’s a lot of not great reviews - many of them are old, so maybe things were different then.nnI encourage people to look past paint colours and aesthetics. This is very much made up for in the quality of the nursing and support staff. I can speak specifically to the ESU unit - but these nurses are incredible big love to Deepa, Parmanjit, Jil, Parjinder, Sheeba, Rose, Annie, Judith, Von, and more. These nurses deserve an award! You can tell they like working together and that pays off in how well they take care of their patients.nnMy biggest tip to anyone is to get involved. Chat with the staff. Visit enough that you feel comfortable there. As you get to know the staff you’ll learn so much more about how your loved one is doing, get advice, and more. This phase of life is incredibly hard, but at least for me, the staff in the ESU have made it much easier.nnPs - the cats Thelma and Louise are a great touch.

I have been inside dog shelters that were nicer and smelled better than this place! This residence is where people come to die. I know if I had all my faculties and had to live here, I'd be asking for assisted death as soon as possible.

It's so sad visiting my grandma at this place - she has a small bladder so right after dinner she has to use the washroom around six o'clock. Then they get her to brush her teeth and put her nightgown on because they are not willing to lift her so she can go and visit, socialize or get out of her room after her leg was amputated due to diabetes. She is 100% mentally there, and from after dinner around 6:00 she is forced to lay in bed until they come and bring her the sleeping medication and painkillers at nine o'clock. This is 3 hours laying in bed doing nothing and she has bed sores from all her laying down. The only thing she has to do is read the paper because she can't have a television for these three hours. I walked in on her crying last night around eight - how sad, I was devastated. I realize that the staff there do not make very much, but these people were someone's children at some point. They raised children and grandchildren. They made so many sacrifices in their lives for the ones they loved and now they are treated like this? I will definitely be contacting the manager, as well as the NDP to ensure better care for our seniors. So heartbreaking.

The workers do not at all reflect the standard of care students are taught to provide in nursing school. This facility is full of neglect and people coming simply for the work and not actually ready to provide compassionate care to elderly patients. Sometimes it is forgotten that the elderly are HUMANS too.

Directions to AgeCare South Terrace with public transportation

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