William Osler Health System - Etobicoke General Hospital

Beautiful hospital, Hwy 27 is still under construction. Lots of parking available close to emergency and wellness centre. My nephew had a surgery on his hand due to a football accident, the day of surgery only one parent was allowed, surgery was scheduled for 1:30 pm surgery didn’t happen till around 8:30pm it was very difficult and over tiring for just one parent to be at the hospital and other parent who was just outside of the hospital waiting in the car for so many hours. During this difficult time it’s not easy for anyone to be at the hospital. I would ask the staff to see if we could have bit more support for the other parent to take turn to be with the child. I am sure this will help all the parents who are going through the same situation. Thank you kindly

Doctors and day time nurses of the Birthing unit are great and attentive. I was assigned Joanna and Kellie both were amazing and were there with me throughout the birthing process were great help and am thankful for their service. Dr. Eve Fried and Dr. Chan were wonderful. Highly recommend the place for good experience. Although the night time staff needs some patience and be nice towards the pregnant women as they are dealing a lot already and need some kindness in the situation they are in.

Etobicoke General Hospital is truly exceptional! Recently, my wife and I had our baby boy delivered at this hospital and the staff and all the doctors were exceptionally amazing. Despite some negative reviews about the Canadian healthcare system in general, I have to say that this particular hospital is one of the best, if not the best. The staff deserve five stars for their dedication to their profession. They were kind, patient, and went above and beyond to make sure we were comfortable and well taken care of. The hospital was in mint clean condition and the level of service we received was outstanding. My wife and I were both highly satisfied with the care we received from the staff at Etobicoke General Hospital. I would highly recommend this hospital to anyone looking for exceptional care during their hospital stay. The staff, doctors, and facilities at Etobicoke General Hospital are truly top-notch!

Lack of emergency care from nurses and one technician and one doctor almost cost me my life - suffered ten hours in severe pain and had to have emergency surgery. Surgeon said "I had a half hour left to live". Surgeon was great however. Too bad I have to still have another surgery since I became septic waiting so long for help! RESPONSE: I did call patient services 3 MONTHS ago and someone from the management team was supposed to call me. No one did so that is why I left a poor and honest review!! HOPEFULLY things will improve for everyone involved.

It's the slowest ER ever! You have to wait in general waiting area, unequipped with anything to make the waiting easier, literally for hours to be seen. Everything is moving so slowly there. The staff is slow and walk around with indifferent and bored looks on their faces... People with small kids that needed emergency attention, including us, were left there seated for a very very long time, unattanded. No direct attention to children that came in EMERGENCY. And after you've waited for hours in general reception to be seen by a nurse, who is clearly yawning while talking to you, you are sent to yet another waiting area to wait for another 1.5 hour+ to see a doctor. Staff and receptionists, again, are indifferent, slow, bored and rude. We never made it to the doctor though. We left home! Like many others did cause they probably felt they'd feel better just by leaving this place. Have you ever heard of patients leaving ER cause they actually gave up to be seen??? Well, seems to this ER it's a regular thing. And the receptionist casually told me that it's always like this here and we may want to go to a private clinic instead to get a faster attention... So this was a shocking experience. We feel deeply deeply concerned and disregarded and are definitely going to try to take actions on this experience, where a child was not given a proper medical attention on site. And this is in Canada, Toronto. Where the tax off our salaries is the highest.

Had a surgery last May 2022 and wanted to give Dr. Chan my surgeon and the incredible after nursing staff the most sincere thank you for everything they did for me. Only one thing I was very sensitive dry air The before surgery nurses was okay but after surgery nurse was a wonderful and amazing job three nurse 5starts. Thank you!!! Big smile

We were there for a week with our 4 yr old. who had pneumonia and RSV. From the moment we walked in my daughter was given immediate attention. The nurses are pleasant and make sure your little one is taken care of. Blessed and Thankful that we decided to take our daughter to Etobicoke General.

I wish there was a rating lower than one because this hospital is actually horrible. Staff talk on the phone all day, eat while on the job, not attentive, constantly making jokes amoung other staff members, and more. I had one lady who was doing blood work on my arm. Before inserting the needle, she chooses to make conversation with a co worker about issues within the work place. That was highly unprofessional, irresponsible, and could've led her to I injecting my arm without proper care and attention. The emergency room needs plenty of work to be done with regards to training their staff. Considering hospitals have significant wait times and pressures amoung ensuring patients are properly taken care of, that does not negate the fact that courtesy and professionalism should be relevant at all times. Highly disappointed in the service received upon every visit with this hospital.

I’ve delivered twice here now and the care doctors and nurses provide for the baby and mom is outstanding. The birthing center is beautiful and newly renovated. The rest of the hospital is pretty old and in need of renovations but the quality of care and services make up for that.

if you go to Etobicoke General Hospital West Humber William Osler the staff are wonderful and doctors are very attentive and kind, but please, if you are ordered for an MRI ask for a bigger machine and they will book for Brampton Hospital. I almost got a panic attack at Etobicoke G. machine is so small and older model only a child can fit there and so tight especially for a large person. They don't tell you that so please ask!

Directions to William Osler Health System - Etobicoke General Hospital with public transportation

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