Peel Memorial Centre for Integrated Health and Wellness - William Osler Health System

This is a great hospital. It is VERY clean inside and outside and directions are easy to follow. Honestly if, Jalessa RN wasn’t there, nothing would’ve been done around there. She’s a lifesaver who cares. I can’t thank her enough. I gave 1 less star because I find that their system needs to be updated efficiently when a patient moves to another location otherwise, you’re left trying to locate the patient yourself while the staff doesn’t know where they are. I also noticed just one doctor on the floor with every exam room filled. Nurses are in abundance but why such limited doctors? When you try to find the doctor, it takes way too long to find him let alone having him come to your room. The parking fee wasn’t exorbitant. I spent over 3 hours and I paid $16+. Ample parking is also available. Masks are mandatory at this hospital and one visitor/family member is allowed with the patient in the room.

Aug 29 2025nCame in early morning with a child in painsecond person to be seated in waiting room moved to yellow zone within 5 mins or so, and placed in a room immediately. Did an ultrasound sound and felt as though the tech was very dismissive when I had concers and questions. Many ppl after us and the one in front of us left within a few hours while we continue to wait to be seen. I inquired about pain meds just to find out our original Dr. Left as his shift was done, so they were going to locate the new doctor and ask...1.5 hrs later no acknowledgement went back after 30 more minutes total 2hr after requesting pain meds I was told we were next after the patient currently being seen...still sitting here while other patients who arrived many more hours after us were being called in and left how did i walk into basically an empty urgent care and still sitting here after 3pm

There is no way that it takes 2.5 hrs for UCC physician to see 2 patients. I did waited for 4 hrs to see Dr and nurses relatives were seen before me who came way after in queue. So it is advised to only go at this place if you are relative to nurse or Dr over here. Staff really need to learn about prioritizing the patient who came first rather than giving priority to relatives.nJust a advice put some BCH ER physicians in PMC and train PMC physicians in BCH.

Great experience at Peel Memorial Centre’s Diagnostic Imaging department! Went for a bone scan last Saturday Oct. 14, which very convenient and not too busy.nnThe facility was impressive and the staff were excellent! Jenitha completed the registration efficiently and was very friendly and engaging. The wait was not long compared to other healthcare facilities. The change-rooms were large and clean, and had doors with locks instead of curtains, like other facilities.nnThe technician, Lisa B., was amazing! She was very friendly and clearly explained each step of the procedure, which was appreciated. She asked the required questions for the test, but also maintained casual conversation to enhance my comfort level with the scan. At all points throughout the process, she confirmed that I was comfortable or asked if I needed any support. She was a truly lovely person and effective health professional!nnThank you Jenitha and Lisa B. for making my first bone scan a pleasant one! I would definitely recommend Peel Memorial Centre and the Diagnostic Imaging department! :

By far the worst hospital. Better to go to Brampton civic and wait. I came for an allergic reaction. It took 2 hours for a doctor to see me and took over an hour for the nurses to even give me any medication. They have no urgency and they don't know what they are doing. If it had been a severe allergic reaction I would have been dead. My biggest mistake was coming here over Brampton Civic. After waiting for over 6 hours. I decided to leave after being neglected and failed to be treated. Worst ever hospital and worst experience. I'm contacting a lawyer to see if anything can be done about this visit.