Trillium Health Partners - Mississauga Hospital

I am really disappointed once again in the service at this hospital. My advice is don’t go alone and always ask questions.nnMy family member came in at midnight did the usual checks and then required an ultrasound. Around 4am I asked what was happening with the test. It was only then that they informed me that there is NO ultrasound technician at night and we had to wait till 7am when they open. So if I had not asked I would not know this.nnSo at 7:45am we were still waiting in a VERY cold hallway, So I asked again and they said they don’t open till 8am and we wouldn’t see anybody till 9am.nnI waited again and asked again at 9am and they FINALLY decided to call and said it’s another 30 mins!!!! Keep in mind that they required a full bladder for this procedure and my family member was waiting since before 7am. How do they think it’s humanly possible to hold it this long???nnThen next door to wear we were waiting is the X-ray office. People were coming from the fracture clinic and nobody knew where to go. They have no clear distinct signs… just a small sign on a cart. I had to direct everyone where to put their files and where to wait. How is this efficient!?!nnWhile I did meet one exceptional nurse, the experience here was less than pleasant.nnWe are starting not to feel well because they made us wait in the coldest area ever! I hear even the workers complain about it but nobody did anything to change it!nnStill waiting…. And it’s after 10:30am!!!!!!!!!!!nnSo much for coming for an emergency in an ambulance! We did not get emergency service!

Great hospital and staff. Staff are open to helping you out in pointing you in the right direction. Nice, clean interior and exterior of building with a lot of stores and food stalls to choose from.

So much has changed in this hospital. Lots of upgrades, Looks great.nnFriendly staff.nnPaid parking, Hard to find parking at times.nnFew Tim Hortons within hospital.nnSo much construction around the hospital area.

Although an older hospital, the facility is still clean and bright. I want to thank the cardio team and J Wing for taking care of my mom before and after surgery. Surgeon checked up on my mom and the nurses were professional. The private rooms were large and fold out bed for a visitor. I hope no one needs to come here but the experience was top notch.

When I admitted my father to this hospital, I gave them very specific instructions for them to call me not his ex wife as she is no longer in the picture, she meddled my fathers money and life, we asked the emergency department not to contact his ex wife. Apparently my father’s emergency contact was never updated. And what’s funny, the emergency department even asked for my name and phone number, assuming they'll call me for updates. I remembered changing his emergency contact the last time he was here few years ago and they haven’t change it until he was admitted.nnMy father was taken well care however, my father complained to me couple times there were staff members who were not nice when his food was given. My father stated, they were “rude”.nnI work seven days a week unable visit my father during the days and couldn’t be unable to speak with the doctors, I simply asked the nurses, the front desk to at least update me his conditions and I simply don’t understand why they could not call me as I am overwhelmed and frustrated by how the service went. I am unpleased by their customer service as it is quite poor.nnThe day of my father’s discharge, no doctors, no nurses and front desk did not bother calling me. And now, I am beginning to loose patience because no one did not call me/tell me what he is restricted of his diet and what he has to do to get better.nnI HIGHLY recommend DO NOT bring yourself, family members nor loved ones because of my experiences here is horrible. I really do hope they get better.