Twin Brooks Public Health Centre

Smiling faces, caring and loving staff. My kid loves going here. Everyone is so patient, gentle and they give you the time you need, answering all your questions in detail, patiently. Nurses must be seeing a hundred babies a week but still greet each new kid with a beautiful smile, loads of care and genuine love. Thank you Casandra, Laura and Marley and all the other nurses here. Also want to mention the lovely staff at the reception. Over the last year , I haven't come across one bad experience or sour employee. Kudos to you guys , you do make the world a better place :. Love from baby Amarah

Very friendly and professional staff…RN was very polite and patient. She answered all my questions. I was so worried about this appointment at first but staff made everything easier. Thank you Twin brooks ph centre

Poor experience. One of the receptionist, had a bad attitude towards me, and communicating with me showed impatience. But the communication with the doctors was very friendly, and she showed her respect and kindness

Appointment was on time and they are very friendly and professional. Was very happy with RN Laura, she is very friendly to my son and even my son didn't even realize that he got two vaccines today. We work in pharmacy so we know how difficult to give two vaccines together but our experience with Laura was exceptional. I would give 10/10 as they are following COVID rules very strictly and allows limited clients at a time. God bless you guys

This location also houses the YWCA Child Care centre, so it was a bit busy. I came to access and update children immunisation records. The front desk lady was very helpful, patient and pleasant. She answered all my questions professionally and even went above and beyond. I will definitely be back here sooner rather than later.

Very happy, warm and bright atmosphere! Unlike most doctor/medical offices which can be quite gloomy. All the staff was helpful and friendly, the nurse who gave me and my baby our immunizations was very sweet and made the whole process quick and easy.

My 18 month daugher had her vaccination and Kaitlyn was her nurse. We were having a causal talk as she was injecting the vaccine and my daugther did not cry or wince !! Kaitlyn is obviously very well trained. Thank you Kaitlyn! Good job! I hope you will still be here for my daughters next vaccinations.

Very bad experience. The front desk lady is very bad. She was behaving she owns the property. My husband came to drop off my child as i was unable to hold his car seat but she insulted him saying only one parent allowed. I get it that due to current situation they have to be strict but this kind of behavior is not acceptable.

Your appointment booking line was poor. Your staff could not hear what I talk and blamed me on my signal and voice. I was using landline and I was loud enough. She pretended she could not hear me at all and cut me off at the end. It was quite noisy on her side which I could hear. Give your staff good office environment to service so your client do not have to yell on the other side.

Everyone was so pleasant and the nurse put me at ease during my vaccination! I would definitely recommend this location if you live in the South/SW!

Directions to Twin Brooks Public Health Centre with public transportation

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