Dominion Medical Centre MacTaggart

My family physician, Dr. Smith, is so unbelievably kind, caring, and considerate. She is absolutely a gem. If I was rating only her, I would give 10/5 stars. For real. She never makes me feel rushed, and her warmth and understanding is unparalleled. I give my 2-star review because reception is terrible. The receptionists pick up and hang up the phones because they ring non stop. More front-end staff would be pertinent, but I guess that's not possible. **I have updated my review to lower my star rating as yesterday I was actually hung up on by a receptionist, and when I called back and asked to speak to a manager, SHE then talked to me like I was an absolute dough head. I am not a difficult person in fact I'm usually a total pushover, but when I have to deal with these people to get the patient care me and my children DESERVE, it becomes quite frustrating really quickly.** Additionally, I have been seen twice in walk in when I couldn't get in to see my doctor, and was given either completely incorrect medical advice, or was left feeling disgusting and absolutely offended by the things the physician said to me. Dominion, do better please.

Dr Spak and his team take care of my elderly mother, and they are fantastic. Caring, knowledgeable and considerate. Great communication and they are happy to listen to my concerns. The reception has always been helpful when I call.

Receptionist managed to scoot us up the line which made my review gain a star but the doctor is extremely arrogant and barely looks like she knows what she’s doing. Denied my symptoms and made me feel as if I wasn’t welcome.

Really bad people working in this clinic, was taking my baby to the clinic around 3:40 pm walk-in and the receptionist informed us the doctor is already left unconcerned tone. So there is no one can take my baby. But they are actually should close at 4 pm Their mission is to help people not to reject clients within working hours by telling clients that doctors were already off. Very very immoral and inhumane.

I’m not sure why this place only has a 2 star google review. They’ve always been fantastic for us! We’ve visited 4 times all on an urgent basis and all 4 times they were great. They are kind and patient with children and are always fair. They tell you how many people are ahead of you in line and sometimes let you go home and come back if it’s a big wait. I absolutely recommend them.

The worst experience I’ve ever had in my entire life . I was told the walk in time would be 2hrs, no problem so I come back 2hrs later and waited another 2hrs in an empty doctor office. Dr khan is the worst doctor I’ve ever been seen by and have no idea how he’s still allowed to practice here, all the reviews on here about him are 100% true. If I can give it 0 stars I would. Avoid this place at all cost.

I had the worst experience that I have ever had in a healthcare facility at this location. The reception staff and the assistant in the room were all very friendly and professional. No complaints with them. I was seen by Dr. Khan and it was a terrible experience. I went in with a Women’s health issue and had pelvic pain concerns. Dr Khan was immediately rude and condescending. He ignored my concerns and shamed me for my past medical health. He shamed me for having been seen by other doctors in the medical clinic before for routine STI screening saying “you have seen this doctor and that doctor, everyone has seen you”. I don’t currently have a family doctor and was making sure to be tested regularly as I am a responsible adult. He was clear that he thought I was irresponsible….even going so far as to ask my occupation clearly thinking I must have a reason for being tested at this clinic twice. He was combative and abrasive, treating me like I was stupid and refused to take any of my concerns seriously. I was dealing with a sensitive issue which was already hard enough to bring forward and he was extremely judgemental. He made me feel so uncomfortable that I was not able to properly advocate for my health because I was so hurt and taken aback by the way he was speaking to me. This treatment continued through the appointment. My results were also discussed loudly with the assistant right in the hallway for the entire clinic to hear. This was a huge violation of my privacy. When all was said and done he did not even look at my main concern which was the pelvic pain. I left the office feeling so embarrassed and violated. I am a health care worker myself so I knew my pain was a problem and I needed to find someone asap to see me. I went to emergency the next day and was given the care I deserved. I had a condition that has very serious complications for women if left too long. I’m grateful that I know enough to advocate for myself because of my occupation but i know that another woman may not have and I think it’s disgusting that that kind of treatment and dismissal from Dr. Khan could have deterred them from seeking the care they need. This man should absolutely not be a doctor and should absolutely not be seeing any Women’s health issues. I will be lodging a formal complaint because I refuse to let this kind of thing happen to another woman or any patient. Avoid this doctor at all costs and if you can’t make sure you advocate for yourself and see someone else if you feel like you are being dismissed.

Health link sent me to this clinic because it shows online that they are open until 10PM and Google says the same. Got there at 8:45PM with an animal bite and they told me they didn't have a doctor in the office and to go to the emergency room. When I was walking out, the door seemed to have 9PM instead on it. I called and waited on hold before going there and no one picked up even after about 10 minutes on hold. I think someone there should update the times and make sure if they are open to have a Doctor available.The reception person was nice though and I cannot speak to any other elements of their service or practice.

This is a terrible clinic. The staff is rude and not caring. There were 6 patients when I got there and I waited for 3 hours to see a non caring doctor for a few minutes. They have an extremely poor attitude towards the walk-in patients unless you’re one of their friends. Do not go there if you can help it.

While I’m not a patient, I’ve heard from over 10 people in regards to this clinic while asking for recommendations. I leave this comment not to spread hate but with the hope this medical centre cares enough to make some changes. From what I’ve been told you have absolutely no sense of time management, each person I heard from said it takes about 45 minutes per patient. While the front desk is telling people about an hour, with multiple people before them. The reason I leave this review today is because of what I had heard from someone today. Not only was the doctor extremely rude and condescending. Lacked any care of any kind. Being a doctor requires compassion and understanding, amongst many other extremely important qualities. Quite frankly based on what I heard today, the experience was traumatizing. I could actually go into more detail and share the more inappropriate things he said to my boyfriend. I’m going to leave it here though. If I knew which doctor had seen my boyfriend today, I would be reporting that doctor. Do better. This is not okay.

Directions to Dominion Medical Centre MacTaggart with public transportation

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