Tim Hortons

I used to love going to this Tim Hortons for lunch a couple years ago, now it is absolutely terrible. The food is disgusting and never made correctly and i feel like the staff is untrained and very hard to understand especially over the speaker system in the drive thru. I ordered a bacon wrap today thinking i’ll give it another try maybe they’ll do better this time, but no when i received the wrap i could not even see the food inside of it because it was absolutely drenched in sauce all soggy. When i unwrapped it i also noticed that they gave me a sausage and not bacon wrap…Yes this is fast food but this happens every single time i try to get food from here, this is so unacceptable. Please do better Tims.

Very upsetting, after getting a coffee I used the washroom facilities. While using the facilities someone had knocked on the door and I answered. Then the door opened by and employee for me to yes it’s occupied. Very upsetting and uncomfortable. All that the employee said was we knocked and didn’t hear an answer. After notifying a manager a very similar response was given and no real apology for what happened. If I could give less than 1 star I would. This is very sickening situation that should never happen to anyone else

The stuff is always making mistakes with my orders. Every time I order food through the app 10-15 min in advance ,I still have to come in and explain what my order is and wait another 10-15 min for them to make it . Today 3 out of my 5 items that I ordered were wrong .

I ordered two farmers wraps two coffees and a fritter. It was made quickly but with only one wrap. I told an employee i ordered two and she told me i only ordered one then scoffed and rolled her eyes. I will not return

Drive-through / service is slow… staff barely listens to your order, and once the lady gave me a hard time for not moving out of the drivethrough window fast enough… as she had let go of my coffee about 0.1 seconds earlier.nnThere’s a McDonalds in the same parking lot, don’t bother with this location, there’s another timmies 2min away if you really must.