Fortinos

What a beautiful clean and amazing grocery store.nThey have quite the selection of things. Huge verity from groceries to plants , windshield washers even up to dirt and wood.nStaff is very friendly and helpful. Cashiers always have a smile and cash out with joy.nKeep up the good work. You deserve to be rated one of the top supermarkets to shop. We definitely appreciate all the hard work you do to make shopping that much more enjoyable and convenient for us.

While shopping in the bread dept, I overheard a staff member behind the cake counter apologize profusely for someone having to wait for their cake to be ready and even offered a discount. I thought that was amazing and wished I was offered the same service at mall road last week when they couldn't find my order for my dad's 100th birthday cake. There were no apologies whatsoever and it forced our hand to shop at a different location after 39 years. Keep up the great customer service Upper James!!!

Great service look how good these treats look

Went to get flowers for thanksgivingnAnd the tall lady in floralnWas terrific in helping to choose an appropriate bouquet for my family’s dinnernHer suggestion was spot on.nThank you to the lady.

Generally a good store most of the Fortinos are but our only complaint was at the self checkout. I am an amputee, and the pinpad machine for debit/credit cards is way up on top of the screen where it cannot be reached from a wheelchair. Even if you are able-bodied, with the pad up top, the entire world or at least those in line behind you can see your PIN, as it is all but impossible to shield it while typing it in. If you raise your other hand to shield the device, you kind of lose your balance and fall forward because of the reach involved.nThe staff are very friendly and gelpful, though. Would still recommend, just not the self-checkout.