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Tim Hortons

  1. Surrey
  2. Surrey Coffee Shop

Reviews, get directions and information for Tim Hortons

Tim Hortons
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address: 3077 152 St Unit 600, Surrey, BC V4P 3K1, Canada
Phone: (604) 538-8198
State: British Columbia
County: Metro Vancouver
City: Surrey
Zip Code: V4P 3K1


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Service not bad this location was busy.nThey made the coffee well and got our order right but lids were dirty and I got new lids from them.nThere is a Wendy’s as well here so both were busy.nEnough parking, wheelchair accessible and has a drive through.nWe usually stop by here before we get to the border.nPeople that were sitting there were a bit odd at this location.
None of the employees have good customer service skills. All they care about is handling you your food at the drive through window to get you out of there as soon as possible. Every time I get the habenero wrap from here, there’s only rice or lettuce in it. Today I finally made a complaint and they said they’d make a new one. When I went to the window the guy didn’t apologize and just handed me my wrap and tried to rush me out.nnThe new wrap barely had any sauce and had no cucumbers or crispy onions. The bagels are never toasted properly. I’m guessing they just try to get the bagels a little toasted so they can get you out of the drive through as fast as possible.nnThe manager should really train the employees to make sure all food and drinks should be made correctly and with care instead of caring so much about how fast they can get the food to customers. They also should make sure employees speak to customers with care instead of giving them one word answers with a rude tone. I’ve never been asked how I’m doing today or been greeted properly here.
Is Tim Hortons serving the poor service due to cheap price? I tried to order broccoli soup, then she said it is not ready. So I asked her what kind of soup you have now. She did not answer and kept ignoring me. I asked her one more time, but she just went back and only answer 1 word Chilli soup. I already felt not comfortable. By the way, I just stand just next to counter. She gave me my order all around corner without any explanation or comment. She is so rude and need the customer service training.
I just pop up here @ 1.40 am today and ordered a drink. As i also need something to eat with coffee. The girl offered donuts and muffins. When I just ask to confirm the egg in it, the switch over to me and said there is everything pre baked. So just drinks are available. Wow ! Highly disappointing and neglecting behavior.nnThanks to them for drink!!!
Check your food before leaving drive thru! I ordered a chicken ranch wrap, and there was less than a table spoon of chicken for $8. After calling and speaking with hardeep, she was great about the situation and gave me a new proper wrap. It’s just disappointing to have to be so wary of ordering from the drive thru.
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Tim Hortons map

Directions to Tim Hortons with public transportation

Northbound 152 St @ 3000 Block 200 meters
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363
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394
Southbound 152 St @ 29A Ave 280 meters
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375
394
Westbound 32 Ave @ 152 St 380 meters
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363
394
Eastbound 32 Ave @ 152 St 380 meters
354
363
Northbound King George Blvd @ 2900 Block 390 meters
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351
855

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