The Travel Agent Next Door

I noticed a few adverse reviews about this company, and I am surprised. The Travel Agent Next Door, is a host company that host Travel Agents. I suspected the negative reviews must be associated with an individual agency hosted under this umbrella, and therefore ranking this company lowly, is unfair. Moving on, I have to say this is one of the best host companies - who has amazing and extremely in-house support staff. Always a breathe of fresh air to work among professionals.
5 7 years ago (20-10-2017)

I lost confidence in this travel agent from early on in the process, so much so, that, at one point, I contacted the touring company directly to confirm some information. She was quite disorganized, communicated poorly and neglected to send information when requested. There were many others on the tour who shared similar experiences. She operates out of a meetup (for one thing) and several other groups and my hunch is she is just in over her head and cannot provide the customer service one should expect.
1 7 years ago (20-06-2017)

If I can provide customers like myself a recommendation it is to never book with this agency. In the beginning when you are deliberating on where to go, how much it will cost and how flexible your options are this company will be present and contact you frequently HOWEVER as soon as you book, forget about all of that. Many of us found ourselves put in unfair, tough situations and many of us lost money for a variety of reasons when compared to simply booking the same all-inclusive vacation ourselves. I think it is worth a savings of $300-$400cdn to go on-line independently and book a trip. I will never ever recommend “The Travel Agent Next Door” after my very recent experience to Puerto Vallarta.
1 8 years ago (02-06-2016)

Best Host Agency in Canada
5 7 years ago (25-04-2017)