The Brick - Sarnia

Amazing service. Staff goes out of their way to help in any way they can.
9 years ago (26-11-2017)

😡😡😡If I could give this place a zero I would. Worst customer service and you do not get a re-fund! Purchased a couch from them and after 2 weeks the middle support broke, cushions were flat, and one of the arms was broke! They brought in someone to inspect the couch, who was extremely creepy and made my girlfriend uncomfortable after flirting with her! After 2 months they finally called us and said we can either come in and pick it up or have someone deliver it for $80! So we ended up picking it up and after and couple weeks it started all over again! Anytime we talked to anyone there they were very rude with us! I will never buy anything here again!😡😡😡
9 years ago (04-06-2017)

Helpful staff and great selection of items with convenient payment plans.
10 years ago (04-03-2017)

Just google horror stories
9 years ago (05-11-2017)

If I could give 0 stars I would. They do not stand behind the furniture or warranty they sell. My bedroom furniture keeps breaking, hardware falls off. Every time I call I get a different story and it takes them forever to respond. They cannot replace my hardware so they will credit me if I bring my furniture back in- the amount is not replacement value nor do they have anything that matches my current set. The warranty is a joke- such a waste of money.
10 years ago (22-09-2016)