Staples

I went to the Staples store on 32nd Street NE in Calgary around 2:40 PM about 3 days ago. I was searching for some items for my work but couldn’t find what I needed. I approached a staff member named Ash for assistance, and she said, “I’ll send someone to help you in 2 minutes.” She also directed me to aisles 3 and 4.nnI searched through aisles 3 and 4 but still couldn’t find what I was looking for. Meanwhile, three other customers came by for help with printing, and she assisted them instead, even though I had been there first and waiting for about 20 minutes. I continued waiting, thinking she would send someone to assist me as promised, but no one came. I ended up waiting there until 3:07 PM and spent around 25 minutes in the store without finding what I needed.nnThank you, Ash, for your hard work. Lol

I went into this location to have an item shipped to Manitoba on the weekend. It had to get there asap as it was for a friends funeral. The manager Shawn was such a great help. It arrived on time and with no issues. So we thank you very much for your patience and your understanding of a sad and critical time for our friends family.

Worst customer care. I needed some assistance to scan my documents today at around 4:30-5 pm. The indian Punjabi lady refused to help me out and showed her attitude. I was in rush and im new to the country, I couldn’t complain the manager by then. I saw there were few customers who asked her help but she was pointing out at things but not helping. @manager FYI

The customer service representative, Haider, was extremely rude when trying to complete a shipping request today. He refused to reboot the system after saying there were system errors that day nor tried to help in any way other than stating to come back another time. I would choose a different Staples location with more considerate staff.

I wanted to take a moment to express my sincere appreciation for the outstanding customer service provided by Dawson. He was super helpful in assisting me with the recent purchase of an office chair. Super helpful all throughout! Thanks so much!!

Directions to Staples with public transportation

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