Sidedoor - Ottawa

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About

Sidedoor Contemporary Kitchen & Bar

Story

Chef: Ben Landreville
Event Manager: Candace Power
Floor Manager: Earl Tawia

Address: 18 York St b, Ottawa, ON K1N 5T5, Canada

Phone: (613) 562-9331

Website

moc.tnaruatserroodedis@stneve

State: Ontario

County: Ottawa Division

City: Ottawa

Zip Code: K1N 5T5

Opening Hours

Monday: 11:30 AM – 2:30 PM, 4:30 – 10:30 PM
Tuesday: 11:30 AM – 2:30 PM, 4:30 – 10:30 PM
Wednesday: 11:30 AM – 2:30 PM, 4:30 – 10:30 PM
Thursday: 11:30 AM – 2:30 PM, 4:30 – 10:30 PM
Friday: 11:30 AM – 2:30 PM, 4:30 – 11:00 PM
Saturday: 4:30 – 11:00 PM
Sunday: 4:30 – 10:30 PM

Update Info

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Reviews

Really nice little spot nestled in a back alley in the market. Our server was excellent and I would say the service was akin to what you would expect at a 5 star establishment. The food is quite tasty and the chef clearly takes some creative liberties which we all enjoyed. From a value standpoint however and looking at competing venues , the price is 1.5-2x higher than what one would expect. All in all still enjoyed and likely wouldn't dissuade us from returning.

Sadly, was terribly disappointed. We came from a 7 hour drive for a trip to Quebec and stopped in to check out this place. From the menu and website I was fairly excited to try the food.  Beautiful place, such a great ambiance. Cocktails pretty good as well.  Food- we had bajan fish tacos. Very bland, fish didn’t really taste like anything.  Spicy beef tacos - extremely dry beef, literally like eating jerky, again no flavour, not much meat at all, sent these back and they came out with less meat and still dry and inedible.  Shrimp dumplings - looked great, was underdone and sent back, came out again underdone. The dough was chewy and sticky, either underdone as In not steamed enough, or dough was overworked, either way it wasn’t pleasant.  We mentioned this to the server, and was polite about it, we get mistakes happen, but we were pretty disappointed. He disappeared pretty quickly and we had another server come and take care of us.  Overall, really really wanted to like this place as I made a reservation about 2-3 weeks out planning this trip. Unfortunate, and I’m sure it’s not always like that, but will not be returning

To be completely fair I will rate atmosphere, service and food separately..  Atmosphere was 5/5, very interesting layout with beautiful decoration, high ceilings, stone walls, great lighting - all in all great.  Service 4/5, it was good, no complaints.  Food 1/5, unfortunately the food was extremely oily, to the point where it was not editable. A lot of potential as the quality is great and dishes are unique.  I would recommend it for the experience, it is located within the lovely Byward Market which makes for a great evening out.

Thank you very much for excellent service and delicious food. We ordered an assortment of food for appetizers, mains and deserts. Everything was excellent presentation, very detailed and delicious.  Steph was a very positive, engaged and detailed server. She was very personable, kind and accommodating for my many allergies. Thank you for asking for a gluten-free/dairy free dessert from the eighteen kitchen.  Overall amazing experience and we love bringing our to Sidedoor!

Interesting modern, asian fusion menu. Food came out quickly after ordering but follow-up could have been better. Entrance is hidden from the main street. Never knew it existed even though I'm in the market all the time.

It had been nearly 10 years since we'd been here, and this was the first time with the two kids.  We had a great time. Food was delicious; we mainly went with small plates to share and everything was excellent. Wings are deservedly popular, the eggplant bao was also a nice veg option.  Coconut ice cream + chocolate donuts was excellent as a dessert.  Still one of the best options in the market.

I threw my sister a surprise baby sprinkle at Sidedoor and it was a great experience. Kimberly was awesome to work with and very helpful in getting things organized. The private room was spacious and made us feel like we were the only ones there. Everything I tasted that day was delicious, the beef was so tender and the donuts were little bites of heaven! Would definitely recommend holding an event here!

A good location for casual fine dining. The menu items felt like they were supposed to be shared amongst the table, especially with the "Sides" menu which we didn't partake in. The appetizers that we had were amazing and the drinks we had paired well with the items we ordered. The black cod entrée was disappointing but the coconut curry was good. The wait staff needs significant improvements at this price point more staff would likely resolve this. The donuts were okay but could use a few tweaks.  Order: Eggplant Bao Bun $15.00 for 2 pieces x1 - Soft and squishy bao bun - Tasty filling with a slight spice/heat to it - More filling in the bao bun would be nice  Soft Shell Crab $21.00 each x1 - Amazingly succulent pork belly - Delicious and tender soft shell crab - The cashew puree mixed well with the fatty porky belly and refreshing mango/apple salad  Coconut Fritter $26.00 each x1 - Above average Thai curry base - This felt like it needed a side of rice - At this price point, I would have expected the rice to come with the dish - The fritters could have used more salt  Black Cod $39.00 each x1 - Disappointing entrée, especially at this price point - Extremely mild and under seasoned dashi - The cod was cooked perfectly and fell apart - The glaze on the cod did not come through, leaving the white fish to be quite bland - A lot of bok choy in the dashi which was slightly bitter - The mushrooms in the dashi were nice but didn't give enough umami to the dish  White Chocolate & Cranberry 2 and Dark Chocolate 1 Donuts $9.00 for the 3 donuts x1 - The cranberry was only on one side of the donut, leading to half the donut being extremely tart and the other half being just white chocolate - The dark chocolate donut was overpowered by the dark chocolate sauce which felt like a 80-90% dark chocolate, leading to only bitterness - The dark chocolate donut should be tweaked to add something to cut the bitterness, such as a citrus or caramel  Respect Your Elders $14.00 each x1 - Strawberry flavor came through - A great summer drink  Atmosphere and Site: - The site is in an amazing location off of Byward Market tucked away from the busy street - The site offered indoor seating in both a sunroom and main ground floor as well as outdoor seating - The indoor seating in the sunroom had a 'greenhouse' sort of effect which made the sunroom seating a bit humid - The overall décor and art in the restaurant were very nice - Beautiful exposed stone walls - The finishings such as the salt lamp lights could be improved so they are less tacky - Some dish wear should be replaced we had a significantly scratched up bowl  Service: - The appetizers and drinks came out within 10~ after ordering them, the entrees came out 15~ mins after the appetizers good pacing, strangely the donuts dessert took around 15~ mins quite long to come after placing the dessert order - The wait staff seemed extremely busy and/or understaffed and getting service at our table was slow - The dirty dishes remained on our table for a fairly long time after finishing the appetizer course and the entrée course

Meat dishes were good and drinks were great. Unique Asian fusion dishes. Tried to call to ask a question but phone never gets answered after a few times.

I’ve visited a few years ago and remembered it being fantastic and flavourful. However, I visited for lunch recently and had a very mediocre experience.  I ordered the pork tacos and beef baos. The beef baos were underwhelming - there was not nearly enough filling in the baos and the meat was relatively dry as opposed to the saucy, juicy baos I expected. The flavours were decent, but not mind blowing. The pork tacos are abysmally small - a circle the size of my palm. The pork was dry as well even though it was supposed to be pork carnitas. They were stingy with the pineapples too - maybe one or two tiny pieces in each taco. The flavours were ok, but I would bet it wouldn’t be that much better than getting the same from chipotle down the street.  The service was disappointing as well. The server’s attitude was slightly rude or condescending? I can’t quite put my finger on it, but it wasn’t very pleasant. He often forgot to bring something every time he returned to our table. Lastly, two of my friends ordered ice cream, specifying that they would like it at the end of the meal, in case they felt that they needed to add more items in between. And yet, the ice cream was brought out with the appetizers! We were eating on the patio too, so our only choices were to start with the ice cream or drink the melted remains afterwards. You would think it’s just common sense to keep the ice cream until the end…  In total, my lunch cost me around $40 after tip… for two tiny tacos, two understuffed baos, and mediocre disappointing service. Definitely not worth it. The only thing positive I can say is that the decor is nice.

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