Sheraton on the Falls Hotel - Niagara Regional Municipality

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Sheraton On The Falls Hotel 5875 Falls Avenue,
Niagara Falls, ON L2G 3K7 Canada
Phone: 905-374-4445 • Hotel Reservations: 1-888-229-9961

Story

Welcome to the official getaway/vacation guide of the Sheraton on the Falls hotel, the largest most luxurious Falls view accommodations in Niagara Falls, Canada. The Sheraton is a modern AAA/CAA 2011 rated 4-Diamond/5-Star hotel located directly across from the Falls in the heart of Niagara's premier Falls view tourist district. Situated on the corner of Clifton Hill and Falls Avenue on the 20 acre Falls Avenue Resort, the Niagara Falls Sheraton is the cornerstone of the largest indoor waterpark, hotel and entertainment resort in North America.

Impressum

Welcome to the official website of the Sheraton on the Falls Hotel, one of the largest, and most luxurious Falls view hotels in Niagara Falls, Canada. The Sheraton is a modern AAA/CAA 2016 rated 4 Diamond/5 Star hotel located directly across from the Falls in the heart of Niagara’s premier Falls view tourist district. Situated on the corner of Clifton Hill and Falls Avenue on the 20 acre Falls Avenue Resort, the Niagara Falls Sheraton is the cornerstone of the largest indoor waterpark, hotel and entertainment resort in North America.

The Sheraton on the Falls Hotel is host to 669 spacious Niagara Falls guestrooms and suites featuring our signature Sheraton Sweet Sleeper Beds, a custom designed Sealy Posturopedic mattress and box spring that is the foundation for a great night’s sleep. Over half of the rooms in this Niagara Falls Hotel offer the best Falls views guaranteed, courtesy of our floor to ceiling windows in all Falls view rooms and suites.

Indoor connections to all Falls Avenue hotels, attractions, restaurants, Casino Niagara and more make the Sheraton on the Falls Hotel an ideal vacation destination for visitors to Niagara Falls of all ages. This hotel offers great options for Niagara Falls getaway packages combining breathtaking Falls views with the fun and excitement of one of Canada’s top rated vacation destinations.

Our Niagara Falls family vacation packages create fun filled memories for guests of all ages. Guests will enjoy splashing around at the Fallsview Indoor Waterpark to live animal encounters at the Rainforest Cafe, 4-D movies and other attractions on Falls Avenue Resort. All of the options available will allow you and your family to experience the best Niagara Falls has to offer in one location.

Address: 5875 Falls Ave, Niagara Falls, ON L2G 3K7, Canada

Phone: (905) 374-4445

Website

moc.sletohsllafaragain@evreser

State: Ontario

County: Niagara Regional Municipality

Zip Code: L2G 3K7

Update Info

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Reviews

nicely appointed with great views overlooking the Falls. comfortable beds, convenient conference facilities - especially when you get a room right on the same floor. Starbucks in the lobby; Sweet Jesus ice cream in the gift shop.

 *TIP* this hotel (including Starbucks & gift shop etc) & many other businesses in the area add a Tourism Improvement Fee to your bill without advising you. you can opt out of it and we did, once we knew about it. we wondered why it seemed their tax rate was around 19.8%!

overall, well located and comfortable stay.

 7 years ago (22-10-2017)

This is a great hotel to stay at. It's close to all the amusement activities near the falls and had many restaurants within walking distance. It's within walking distance to the Hornblower cruise and close to the tourist bus which takes you down to the falls. It's a great central location. The rooms are nice. We stayed in a Fallsview room, which had a great view of both falls. While the pool was small and a little disappointing, all the other bonuses outweigh it. The staff are friendly and helpful. It was my birthday and our wedding anniversary and they offered us either a bottle of wine or piece of cake Sent up to the room 😊 Hotel parking is close and you can walk inside to get to it (the parking garage is connected to another building. Overall, I would stay here again.

 7 years ago (25-10-2017)

Great view of the falls if you ask for a falls view room. Some of the rooms are seen as a falls view even if the are the side of the hotel,  if you can see the falls. If this is important to you, ask for a room on the front of the hotel facing the falls. On busy weekends the rooms can be ready late - I only got my room at 16:15. If you want to make sure you get a room when you get there, phone ahead and specify that you need your room ready early. Rooms need a revamp, however service is generally very good.
Update: there was a mistake on my bill. I pointed this out and it took more than 10 minutes for the person at reception to understand how to resolve this. Eventually she said that because it was a Saturday, the finance department was not available,  it would reverse the charge on Monday. This did not happen. I had to follow up. Then the bill mistake  transaction was sent to me, which was clearly a different name and billed to my room before I checked in. I then had to follow up again and ask for it to be taken off my bill. Sorry, Sheraton, you have moved down in my rating for making me do the admin around your mistake.

 7 years ago (28-09-2017)

Great family hotel. Staff is super friendly and provided me with excellent tips regarding attractions to visits and times. A. Room with a falls view is worth it as you see the Canadian horseshoe falls and morning falls as well as a view of a beautiful local park. Rooms are clean. Hallways need to be updated but convenient they have a Starbucks and gift store on site!

 7 years ago (05-10-2017)

Great view of the Falls with the accompanying lullaby sound. Room was nice, clean with a 4 star appointment. However, the stand up shower was for any adult over 5'! Indoor pool was hot and chlorine saturated with no ventilation - do not venture in here if you enjoy your peace and quiet. Not only will you not get that you will come out more tense and agitated then you were before going in. Outdoor pool is a beauty - lots of space, fair size, with a lot of space and a fantastic view of the lake. Service was excellent.

 7 years ago (31-08-2017)

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