Réno-Dépôt

Asked multiple employees about an item. One directed me to paint aisle? For a item not related to it at all? Asked 5 employees and went from one side to the other multiple time yet nothing. Took me 30 minutes to find someone that went thru the effort of actually looking it up on his phone and finding it with me. If you’re not gonna have the aisle location of the item on your website at least have enough competent employees on the premise to aid. Will go to other competitor that have aisle location or employees that will at least help you. Would’ve been one star if not for the employee that actually was helpful and polite.

This store is absolute trash. At the PRO section there's three people on one computer that can't even serve customers. One cashier has a whole line of people waiting while they do absolutely nothing. Plus, there's an oversized woman at the PRO who gave me an attitude when I asked for help. Very impolite and needs to be fired. Worst service from her and didn't take any customers to pass at her cash. Never coming back here.

By far the worst experience ever. Not one single worker can help you out thats if u find someone around !nI recommend to engage more employees to serve the customers as they deserve to.nWhat it makes this place good - the prices are cheaper than any other competitor !

I had an amazing experience with one of the employees in the seasonal section. I was searching for mouse traps as I have a little friend living in my office. The employee, Alexandra was super friendly and very knowledgeable on where everything was. Huge help!

I went 2 days ago and I asked for a specific item and where to find it Two people from rona gave two different aisles and finally I figured on my own where to find it.I rather go to smaller store to have a good service.