Otto's BMW

To the Team at Otto's BMW,nnI recently purchased a Phytonic Blue 2021 X3 from your dealership, and I must say, the experience was nothing short of exceptional.nnFrom the moment I walked through the doors until the day of delivery, I was treated like a VIP. Mey from Sales was an absolute joy to work with, providing me with all the information I needed and sharing the history of the car with enthusiasm.nnMulu and Moe were not only approachable and professional but also incredibly knowledgeable, making the entire purchase process seamless and easy for us. And I cannot forget to mention the MVP, Dusko, the sales manager, who took excellent care of us. He played a significant role in converting us to BMW enthusiasts, and now, it's hard to imagine driving any other car or dealing with any other dealership.nnThe delivery day was executed flawlessly, making our first BMW purchase a truly memorable one. I extend my gratitude to the entire staff and dealership for treating us with respect, professionalism, and genuine helpfulness throughout the entire journey.nnThank you, Dusko, and thank you to Otto's BMW for an awesome experience that exceeded all expectations.

I recently picked up my M340i from Otto's BMW and had a great experience. Chloe and Gary were extremely helpful throughout the entire process, from factory ordering to delivery. Mulu also gave me a great deal, I would highly recommend Otto's BMW for their exceptional service.

Flaking paint on the hood of my 2020 X54.0 M packs bought in November 2023. I even bought an extended warranty. Otto’s BMW Ottawa don’t want to assume the responsibility of the paint defect. I should have bought a Lada.

Our experience with Joel was phenomenal. From the moment we got in, he asked us what we were looking for and the car we were interested in was in a further lot. After several minutes of searching for it in the cold, he realized that it may have been at that second lot.nnRemaining in his friendly, uplifting mood, he brought us to the secondary lot and allowed us to test drive the car. He was not pushy, nor judgy, nothing. He was exactly what every other car sales person should be: Joel Scardini. Otto’s BMW has earned a loyal customer because of you.

I just picked up my new M2 and had an exceptional experience at Otto’s BMW Dealership.nnI had the pleasure of working with Joel Sales, who patiently answered all of my questions. He was very thorough & attentive. Extremely kind and knowledgeable. And at no point did I feel pressured. I highly recommend him to anyone looking for a new car.nnI also had the pleasure to deal with Bill General Manager who worked with me to provide the best deal possible.nnMulu Finance was also fantastic. His expertise, professionalism, kindness, guidance and willingness to provide the best advice left me with a great first impression.nnMoe Technicien was also very knowledgeable and so helpful. He took the time to patiently explain and answer all of the questions I had concerning the complicated set up for the M2.nnFinally, I would like to say a big thank you for the wonderful and exceptional service I received over all to the owner Areef. This dealership provides excellent customer service and I commend him for having such a great team.nnOn the day of getting my new M2, the whole team treated me with the utmost respect and warm wishes on my new purchase. And what a car, the M2 is a beast and absolute pleasure to drive.nnTo the whole team at Otto's BMW, I am so grateful for your outstanding service. Thank you once again!!

Directions to Otto's BMW with public transportation

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