Car-On Auto Sales

I purchased my car from Car On and I’ve had nothing but great experiences so far. The service department, specifically Alex, is very friendly and accommodating to my needs. As a single female with little experience/knowledge of cars, I’ve always felt skeptical on going to dealerships alone, especially when servicing my car. But I’ve really appreciated Alex making his efforts to educate me on what may be best for my car’s needs and taking the time look into my file in order to make well-informed suggestions so that my vehicle can last a very long time. It’s very apparent that he loves what he does because I’m always greeted with a pleasant smile or warm conversation on the phone. When I drop by for servicing, I always feel very welcome by the whole CarOn team; while you wait, everyone takes time to ask if you need anything, its great! And it’s always a bonus that they do a speedy job. I’m a forever customer. Thank you:)
7 years ago (23-03-2018)

My experience with this dealership is terrible. The gentleman trying to sell me the car was acting annoyed because I wanted to look around for more options in the lot. He was smoking as he is showing me the cars. I don’t smoke so that smoke from his cigaret flying in my face was just an indicator on how professional these people were. As I finally came to my decision I asked many questions the sales person did not know how to answer. Barely even knew about cars. Asked him how the process was going to happen based on credit check and the sales person lied about that. Only for them to call me the next day and try to sell me on a different car because the other car was not available anymore. Very unprofessional I would never recommend this dealership to anyone.
7 years ago (06-02-2018)

This is the worst place to purchase a vehicle! Save your time and go elsewhere. The service was great to purchase the vehicle, was very quick but the overall service after the vehicle purchase was terrible. We got an extra warranty when we purchased the used vehicle, which when explained was the greatest thing ever, when we went to use it nothing was claimable. The garage service is the worst run a round place ever!!!!! We dropped both our vehicles to get them Ontario certified. They told us it would be half a day...great... by the end of the day they were both not ready. They let us take one back since it was our only way home. We had to return the following day. They kept telling us for our other vehicle it would be one more day part isn't in. They told us come back by the end of the day. Keep in mind we moved 1hr away. They wouldn't answer their phones, so we drove back into town to pick up our vehicle and it still wasn't ready. Needless to say it took them a whole week to repair the vehicle. We love our vehicle, were glad we have it, but next time we go to purchase a vehicle we are definitely not going there. Also when you go to sign your contract please check all that is being purchased with the vehicle!!
8 years ago (06-11-2017)

Great customer service with no pressure to buy. Unlike other dealerships, they make the buying experience as stress free as possible. They stick to your price point and have a great variety of vehicles. When I had concerns they were addressed within a number of hours. You can tell they take pride in the service and products they offer. Thanks Simon and Rolly!
8 years ago (21-11-2017)

Bought a truck a diesel for 32000. Drove home which was six hrs headlight was hanging by strings u joints wheel bearing 4x4 motor quit and my heads were cracked cost me 50000 by the time all said and done. They ignore my calls and emails I’m getting a lawyer and I allready contacted better business bureau
7 years ago (20-03-2018)