Holiday Inn Rock Springs

Quite possibly the nicest “budget” chain hotel I’ve ever stayed in. The place feels brand new and is super clean and modern. On this big road trip my buddy and I are doing, we’ve paid $50 more for rooms that weren’t half as nice. Great restaurant, nice big pool and hot tub, and the staff was extremely accommodating. Liisa helped get us checked in and settled, and she was super helpful. You’d be a fool to spend your $175 or so at any other location in town.

Shelby at the front desk was excellent, I am an IHG Diamond member and she went out of her way to help me with my check out.nnThe food at Old Chicago is as good as you can expect. I ordered the Chicago pizza with thin crust.nnMy room was nice and cool. It was clean with no smell of cheap air fresheners.

Fantastic staff willing to go above and beyond to make sure your stay is the best! They offer a $5 coupon for breakfast at the restaurant attached, which gets you a 2x2x2. The restaurant for dinner is really good! Old Chicago Tap House. Definitely recommend this hotel!

The staff was excellent at helping me out. The first was I decided to stay an extra night with the family. The difficulty was rodeo events and BMX events and international dance festival event all in town at the same time. Staff worked hard though and made my extra day stay happen! Above and beyond. The second was a confusion over coupons for breakfast and whether it was my confusion or the group block advertisement was wrong, in the end the hotel handled it professionally and in my favor. There is construction going on, but in my mind that is simply what it takes to take the hotel to the next level. I like to see it happening. Great experience!

Very nice, budget friendly hotel, close off if the freeway. Recently remodeled, very good housekeeping, a personal call and apology from the owner when we had a glitch.nHotel has a Chicago Pizza attached! But be sure to call them for room service and don't order online, else delivery will be by Uber, will take twice as long and cost twice as much found this out personally, watched in the map as an Uber driver picked up the order, walked out, sat in his car for ten minutes and walked back in. The manager at Chicago Pizza was great,he refunded us the $13.00 delivery fee in person!