Homewood Suites Rock Springs - Sweetwater County

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About

Rock Springs, Wyoming's only upscale, extended-stay hotel. We feature large spacious suites, equipped with full kitchens and complimentary hot breakfast.

Story

Welcome to Wyoming and to the beautiful Homewood Suites by Hilton® Rock Springs hotel. Located just off I-80, Exit 102, this Rock Springs hotel is close to White Mountain Mall, as well as the Historic Downtown Rock Springs shopping district. Enjoy home-like comfort in a friendly hotel environment. With a 24-hour front desk to meet your needs and a 24-hour on-site shop to pick up your essentials, this all-suite hotel provides round-the-clock service.
Enjoy a relaxing swim in the indoor heated pool and have an invigorating workout in the fitness center. Wake up to a hot full breakfast seven days a week, and mingle with friends at the included evening social served Monday through Thursday. Visit the extinct volcano core at Boar's Tusk, the Wild Horse Trails and Expedition Island. Host your Rock Springs, WY event in 1,200 sq. ft. of flexible meeting space, with staff on hand to coordinate, decorate and cater your celebration. Stay connected in the business center, with A/V equipment rental, express mail and meeting rooms. Nearby corporations include Halliburton, FMC and Union Pacific.

Impressum

@hwrocksprings

Address: 60 Winston Dr, Rock Springs, WY 82901, USA

Phone: (307) 382-0764

Website

State: Wyoming

County: Sweetwater County

Zip Code: 82901

Update Info

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Reviews

First,after breakfast yesterday, he observed an employee sleeping at one of the tables. While I understand how demanding food-service work can be, sleeping in a public area reflects poorly on the hotel. If an employee is too tired to stay alert, it may be more appropriate for them to step away or take a proper break. Then later that same employee sitting with her feet up and a heater on her while Amie was simultaneously answering phones, assisting guests, and handling issues. He also overheard conversations about hours and complaints being made as the ypung lady said loud enough for those aroubd to hear how someone lied to Thelma whom I guess is a manager he didn't ask. She was upset as she was being sent home. This unprofessional as she was loud wanting people to hear she was being sent home. I would of also if she is tired sleeping sent her home. To summarize:n• If an employee is too tired to perform their duties, they should step away, take a break, or call out—not sleep in front of guests.n• No employee should ever speak to a coworker disrespectfully, especially in public.n• Guests’ safety and comfort should be a priority, and issues such as smoke detectors should never be dismissed as “not my job.”nnI want to end on a positive note by acknowledging that both staff members working last night working after 4 till whatever time were described as hardworking and supportive during a busy evening. Additionally, thank you to Amie for informing Roberto about Hilton Rewards—he travels frequently and is now interested in signing up and continuing to stay at your property. He just hopes that the issues are address on those that were in the wrong and the two beautiful young ladies at the desk understand what gems they truly are.

This hotel is so homely and spacious. Everything is very clean. All the workers are very friendly too. Excellent service. It was a joy to go on a business trip here! The breakfast is good.

Would not recommend this hotel.  We showed up to check in and computers were down.  They put us & our friends in a 2 room suite & we split the cost.  Because the computers were down they had us BOTH fill out paperwork with general info and our credit card info & said when computers were up they would split the room charge ie $300 TOTAL split $175 each.  When I got home I was looking at my bank account & they charged my card $872.90.  They also charged my friends account as well.  I called & reported it & was told they would refund all but 1/2 the room cost.  Well, it's been a month and they still have NOT refunded the last of charges $261.87.  I have called 4 times & have been told the manager would call me back to resolve.  NO CALL!!!!!!!!!!  It is obvious she is avoiding me.  Terribly disappointed in the HILTON brand & will think twice before ever booking a Hilton property!!!!!

I’m so grateful to Sierra at the front desk for helping me correct my reservation mistake! Thanks to her, my son and I can sleep in the SUPER COMFY beds here at Homewood Suites Rock Springs after a long, stressful day of driving. We will be back!!

I had an excellent experience at Homewood Suites by Hilton. The suite was spacious, clean, and well-equipped with a full kitchen, perfect for a comfortable extended stay. The bed was incredibly cozy, and the living area provided plenty of space to relax.nnThe staff was welcoming and attentive, making check-in smooth and ensuring we had everything we needed. The complimentary breakfast was a great start to the day with a good variety of options, and the evening social was a nice bonus!nnThe location was convenient, close to local restaurants and shops, and the hotel amenities like the fitness center and indoor pool were well-maintained.nnHighly recommend this hotel for both business and leisure travelers—felt like a home away from home!

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