GoodLife Fitness Centres

Impossible to cancel a membership. Can't cancel on the phone, went to the gym to cancel in person, told me no managers were there to cancel my membership and wouldn't be there all weekend. There was 3 people at the tables being signed up for new memberships. I am moving out of country and they refused to help. Ive already done my initial year, so there should be no problem right? WRONG, they told me to try one of the gyms on the other side of the city because they "might" have a manager working. The second you tell them you want to cancel they start treating you like you're garbage. This practice of making it impossible to cancel is morally wrong and probably should have some laws in place to protect against it. These guys push the limits. Will never spend a dime with them again and will actively deter people from signing up.
7 years ago (14-10-2017)

They have cut off some of their squat racks for personal trainers only. This would be acceptable if they brought in extra ones, but they simply cut off the existing ones to use only for personal training bring the number down from 4 to 2 and resulting in long lines and frustrating situations. People were all over the floor, tripping over each other doing heavy deadlifts in the middle of footpaths. When I asked one of the employees why this is, he replied that the people that are buying personal training are paying $5000-$8000 a year. Sorry buddy, I'm not going to pay thousands of extra dollars to use equipment that was originally intended for general use. Not going to this location again.
7 years ago (18-11-2017)

$42 for signing up $27.30 every 2 weeks. cancellation is another $100 with 30 days notice (meaning they will take 2 more payments of 27.30 even after cancellation). please read the contract. before signing up with them. Also they only use direct withdraws from your personal account. they are advertising $14 for 14 days. please read the fine print. good gyms are everywhere. dont go for the name and get robbed.
7 years ago (17-10-2017)

I've been to several gyms in the city and this one, by far, has the best classes and great class instructors. Its always clean and the staff are very friendly.
7 years ago (19-10-2017)

Decent gym, but their "open 24 hours is a bit of a lie". It's only open 24 hours part of the week, the rest vary.
7 years ago (14-11-2017)