Forever 21

Good variety at this location, large store compared to some other F21s Lineups at the cashier can be long sometimes.
7 years ago (04-04-2018)

Applied there, came in for my interview, nobody knew I was coming. A managed picked a random sales associate to interview me and she didn't know what to do. I got hired after that, couldn't make it to my orientation because of a car accident and called them several times and they never pick up their phone. Asked me to do another interview again because the new hire employment files got lost. Horrible service and management.
8 years ago (11-05-2017)

Would give 0 stars if I could. I ordered online, and asked to ship-to store. Took over 2 weeks, no email was sent saying my package was shipped, and I had to harass them for hours at a time asking where my package was. Nobody knew where it was, why it was late, or why it hasn't arrived within the posted time frame. Nobody in customer service was helpful, they were all robotic, barely spoke English as iff they were reading off a script, and I was hung up on TWICE. Wait times for the phone customer service line are a lie- they say wait time is 2 minutes, you will be waiting 15 minutes. Very cheap customer service, or should I say NO customer service at all. Will never order online ever again, even hesitant to buy from the store. They have no standards for their service and no guarantees. Basically, if you order online and if your parcel gets lost, nobody will ever know and nobody will update you. It will be up to you to keep calling and harassing them while they run around like chickens with their heads cut off.
9 years ago (03-01-2017)

How can these guys survive as a business is a mystery.
7 years ago (24-01-2018)

My experience is based on browsing Forever 21's limited selection of menswear. I've only been here a couple of times and don't understand the appeal of Forever 21. People carrying those yellow plastic bags by the handful confounds me. The quality of their clothes is awful; their cheapness can literally be felt. Forever 21 is one of the biggest perpetrator when it comes to ripping off designer labels and stealing artists' work, which is reason enough not to support the brand. To make matters worse, this location takes up huge real estate—two floors worth of actual and eventual garbage.
8 years ago (10-02-2017)