Reviews
Since Chinese restaurants reopened for dine-in, majority of the pricing has been increased. However, Elegance is one place that still maintained early morning flat fees for each dim sum dish at $4. This restaurant is always very bright, spacious between each table and service is fast. Most importantly, their dim sums are great in quality, texture and delicious! I love their turnip cakes, savoury meat dumplings, and steamed rice noodle rolls. And if you like durian, their durian pastry too.
We've had dim sum and dinner here in the past, and it's been decent, but not overly memorable. The food is okay, and the service can be hit or miss, but the restaurant remains popular, with people lining up when it opens in the morning. One of the key reasons for the restaurant's popularity is that it offers morning deals where they offer one pricing for all dim sum sizes before 11am. Not all dim sum restaurants do this anymore it feels like fewer of them since the pandemic, so that's definitely a draw for this restaurant. The restaurant is not overly cramped, but it's also not the biggest restaurant out there, so seating is limited at peak times. If you're looking to do early dim sum with a larger group, then it's best to go when it opens to ensure you get a table. The location is convenient, with ample parking. The lot immediately outside the restaurant can get busy, but underground parking is also available albeit slightly more of a trek.
The food was decent, better than normal. Service isn't outstanding but satisfactory. I attended a wedding dinner here, so I haven't tried dim sum or their normal menu. Their lobster was pretty good, a bit different from most normal Chinese restaurants. However, I don't remember the type of lobster dish it was. There was a lot of garlic though. Roasted pork was perfect, still very crispy when it was served. Most dishes were good. I didn't like their end desserts though, it needs a bit of work.
Place was nice inside and food was good. My sisters said they didn't like the service. Tip is added automatically
Impressive! One of the more solid and subtly creative Chinese restaurants in the city for large group meals
We attended a wedding at this restaurant. Although the food the good, the service was subpar. As a parent, there was no baby changing station in the washrooms. Also we asked two servers for a high chair and after 10 minutes no one came. My husband ended up finding a stack of high chairs at the far end of the room and picked it up himself. I also asked one of the servers for water to fill up my baby bottle for my toddler to drink. She scolded me by responding "you have to specify if you want hot or cold water". So I said I wanted cold water. Then she rudely tells me she only has hot water. What kind of restaurant only serves their guests hot water?! I told her my baby cannot drink scalding hot water. So she rudely replies that she has tap water. She ended up filling it hastily but I don't know why such as simple ask for water would warrant such unprofessional behavior. Also the handicap doesn't work at the front entrance. I was carrying the baby car seat, bags of food and a backpack and had no hands to open the door. Fortunately, a male server came over to help me open the door. It's unfortunate that the restaurant has decent quality food but inconsistent and poor customer service. I will not be returning to this restaurant.
This restaurant made a difference after Covid reopon, their customer service improve significantly. We did not come often before because only 1 or 2 waitress is polite and attentive while others gave bad attitude most of time. Food is as good as before and portion is big. With the proper setup and improved service, definitely a good choice.
Great location and place for dim sum. Make sure to arrive and have a table before 10:40am if you want to have morning tea pricing during weekend or holidays11:00am for weekdays Traditional dim sum place and quality is not too bad. Come here pretty often. I think you will not be disappointed for most of their dim sum and their dishes.
Disappointed. Dish not hot. I have ordered baked pastry with preserved egg & ginger, deep fried Crispy taro not hot inside, Rice roll with criosy dough was very hard to chew. Price not deserved.
The quality of food & service here we exceptional. They have taken measures to protect against covid by spacing out the tables, use of masks & they even provide a bowl of boiled water for you to cleanse your own utensils. The food portions were big, very fresh ingredients & delicious. The customer service was excellent, the manager even told us to make sure to order before the earth bird ended so that we could get a discount. I will definitely be back.