Best Buy - Markham

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"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."

Address: 5000 Hwy 7 #2070L, Markham, ON L3R 4M9, Canada

Phone: (905) 754-3025

Website

State: Ontario

County: York Regional Municipality

City: Markham

Zip Code: L3R 4M9

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I rarely shop at Best Buy these days as they are unable to compete against Amazon and other online retailers on price and shipping times. But I do appreciate that they still keep these large big box locations for browsing.

Zakariya is the best! My partner and I were looking for a computer tablet and had no idea which one to choose. He guided us through everything with patience and confidence. He’s very knowledgeable about the products and explained all the options and the best deals clearly to my partner. Thank you, Zakariya, for the excellent service. We truly appreciate your help. We will definitely recommend this Best Buy location!

I am trying to connect with Bestbuy website to return eero 7 router. Since two weeks it is giving me trouble. I contacted eero team but they do not resolve to connect my old device with internet and spent 24+ hours. I decided to return it but their website do not work to accept the return. I will not buy anything from Bestbuy. Their service is no more good as before. If their manager will contact me, i will try to improve my rating otherwise i will forget them forever. You sent the link, never work for agents. I waited for 1 hour there and no agent showed up for chat. I sent email to Bestbuy office regarding this but no reply. Extremely poor communication when people buy something from Bestbuy marketplace. If none of you available i will claim through Consumer protection. I need money as soon as possible to spend on others. I spend 200$ on eero router but zero result. Luckily i was able to connect bestbuy agent. He show me the market place policy different than the bestbuy policy and said the seller will send shipping label after three to four business days. After i will receive the label i will ship their item. After they receive the item i will get refund after a week if i am lucky. This kid of policy is taking 15 days or more time to get refund. None of the market place have this kind of policy where the item is faulty you need to wait for 15 days for refund. How consumer ministry accept this kind of policy, they must improve on this. Your team is asking to communicate on the page which is not working for buyers. See attached error.

I had an outstanding experience with Best Buy when resolving a warranty issue with my laptop. A big thank you to Kowshi at the Geek Squad repair desk!nnKowshi was extremely helpful, patient, and professional throughout the entire process. He proactively contacted the manufacturer on my behalf to process the warranty claim, clearly explained the service procedure, and honestly informed me of potential issues I might face. His attitude was warm and attentive, making the whole experience stress‑free.nnI highly commend Kowshi for his excellent customer service and professional expertise. He truly represents the best of Best Buy’s support team.

The customer service from Guru was excellent! He helped me buy earbuds for my son. He was very knowledgeable and helped me make a decision on which was the best product to buy. He explained the pros and cons of the different options available which helped me feel confident in the product I chose to buy. He was so kind and very polite and went above and beyond to check inventory for other items I was looking for. I am very grateful for all of his help.

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