Apple Markville Shopping Centre

This Apple Store is so large, clean and so easy to make appointment to get my iPhone battery charged. It only took few hours. I like to know my iPhone isn’t using cheap knockoffs batteries and the charge will last.nnBefore I buy tech stuff I like to touch and see them in person. This store has it all, from iPhones, computers, headsets and more.

Firstly, the Apple Store is big and has staff to help you with your phones. I went there to replace some phone batteries. Secondly, there are many electronics, and have Apple Vision and many other things. The headphones didn’t have anything playing on it though. Lastly, I’d recommend they add some bathrooms, because I had to walk quite a bit to the bathroom in Winners. Either way, it’s a good shop and if you live nearby good because it’s probably convenient and also good service.

Title: Disappointing Experience at Markville Richmond hillnnRating: nnI recently visited the Markville with high hopes of receiving top-notch service from Apple's reputed customer support. Unfortunately, my experience left me feeling disappointed and frustrated.nnUpon entering the store, I noticed a lack of organization and chaos among the staff. It took quite some time before an employee approached me, and even then, they seemed disinterested and rushed throughout our interaction. They didn't take the time to understand my issue properly, which made me feel like just another inconvenience to them.nnI had purchased a new iPhone, only to discover a fault with the device shortly after using it. I expected a swift resolution, given Apple's reputation for quality products. However, the process of getting my device checked and repaired was cumbersome and time-consuming.nnTo make matters worse, I was told I would have to wait for weeks for the repair to be completed due to a backlog of service requests. This was unacceptable, considering the premium price I paid for an Apple product, and the inconvenience it caused me in my daily life.nnCommunication was also an issue. I had to make multiple follow-up calls to check on the status of my device, only to receive vague and conflicting information from different support representatives.nnOverall, my experience at this Apple Store was far from the standard of excellence I expected from the brand. I believe they need to improve their customer service, streamline their repair process, and better communicate with customers to restore their reputation for outstanding support.nnI hope Apple takes this feedback constructively and strives to address these issues to provide a better experience for their customers in the future. As for me, this experience has left me hesitant about future Apple purchases and considering alternative options.

My mom’s iPhone dead. We went to store for an appointment and after long waiting for technician and 30-40 minutes diagnose, we told that there is nothing can be done for the iPhone. We then went pacific mall. It took the technician 5 minutes to tell the battery is dead and they fixed it quickly with 50 dollar cost for the new battery.nnApple Store does not know iPhone too well

Excellent Service at Markville Apple StorennI want to extend my heartfelt thanks to Ms. Angela at the Markville Apple Store. During our visit today around 1 PM, she was honest, friendly, and incredibly helpful in assisting my son and me with checking the trade-in value of our iPhone and our cellular plan. Her dedication to providing outstanding customer service truly made a difference. Thank you, Angela.

Directions to Apple Markville Shopping Centre with public transportation

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