Airport Auto Rental

Thought I was renting from discount car rentals then was dropped off with these clowns. My son spilt some juice in back seat & was charged 150$ for clean up on their charge list said 100$ for clean up??? Got ripped off don't rent anything off clowns like this
8 years ago (01-08-2017)

Fantastic customer service in a very difficult time for us. My father just passed away unexpectedly and my family and I were going to have to fly to Toronto on Christmas day for the funeral the next week. We couldn’t find a vehicle that would fit the 6 of us and a Google search indicated that Airport Auto was closed on Christmas day so I didn’t initially try them. I finally did call in desperation, explained our situation and Mr. Harjit Singh said to not worry about it, they would arrange to be there (even though they were closed) and have a minivan for us. Not only was this a huge help and relief for us but the price was much better than anything else we looked at (even though none of them were available). It turns out that the funeral arrangements have been changed so we don’t have to fly up right away and won’t need to rent a vehicle but I can’t stress how appreciative we were for Mr. Singh’s kindness and will always use Airport Auto for any future trips to the area. Thank you so much guys.
9 years ago (21-12-2016)

Massive research to find out border crossing and multi state. Booked because cheapest and avoid airport. But lied about insurance to 500k compulsory in Canada. Charged airport surcharge when not at airport and not in quote. Charged miscellaneous charges when they didn’t apply. Had to do through bill with a fine tooth comb and dispute incorrect overcharging. Also had to research insurance law and dispute extensively. If we weren’t strong people and sure of the law and read the fine print we would have been bullied into being ripped off. Finally after blue in the face, the owner agreed to adjust 3 overcharges. We rang them to pick us up on the return drop off. A junior worker picked us up. We got to the office mid-afternoon – it was locked up and no one around. The driver said he didn’t have a key or access – and then left in his car. Business didn’t answer phone. Had to wait ½ an hour. Asked other Indian business owner next door how long the car rental had been in business. He said 2-3 years. When we asked the owner he said 7 years – the truth seemed irrelevant with many responses. The car was modern and good condition. And the company was one of few allowing border crossing. It was one of the cheapest companies– which it should be as it was not a big or known or chain or brand. We still felt shafted because of the lies and deceptive cheating way the guy did business. But felt somewhat better that some adjustment was made – but only after having to get really unpleasant.
10 years ago (15-07-2015)

Best car renting. Best luxury suv rental. Best 12 passenger van rental in toronto.
9 years ago (31-08-2016)

Great rental experience. Rented a Toyota Corolla from them, the car was clean on the inside and out! Rental agents were kind, courteous and respectful. They even picked me up from my mechanics shop! Definitely recommend this company!
11 years ago (03-03-2015)