Tim Hortons

Very good and efficient service! Good coffee great food! The Asian lady at the front counter is super nice

I visited this location approximately 30 minutes before closing.nnThere was no one inside. When the staff saw me parking my car, they turned off all the screens with menu, so I wasn't able to see what they actually have, except what was right in front of me. The expression on the lady’s face was very unpleasant. She refused to serve lemonade.nnTim Hortons, unfortunately, isn’t about Canadian customer service at all. Not surprisingly, as all the staff are immigrants from third-world countries.

I’m a Tim’s regular and it’s a good value with decent service. However for years the tables at Vancouver stores are always dirty. I’ve even seen staff sweeping the floor, but not wipe off the tables. We bring our own wet wipe to do it. Perhaps Tim’s could offer a container of wet wipes for customers to use? I don’t ask for much as I realize staff is busy, and costs need to be kept down… but please allow us a way to clean the crumbs, sauce and coffee stains off the tables.

As I was waiting for my order a mouse ran right in front of me, from the dining area to the food prep area and disappeared between the wall and a refrigerator. I notified the staff and they were indifferent and didn’t really acknowledge my statement at all. I will not be returning to this location.

Everything is good they know my order! My coffee taste geat!

Directions to Tim Hortons with public transportation

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