Starbucks

Today November 6th, I went to your store hoping to purchase the limited edition Teddy Bear glass cup. On November 5th around 8:00 PM, I called this location in advance to ask if the Teddy Bear glass cup was available. One of your female staff members told me over the phone that it was available and even suggested that I come early to get it.nnThis morning, November 6th, I arrived very early at around 4:15 AM. The store opens at 5:00 AM, so I lined up outside the entrance. Through the window, I clearly saw one Teddy Bear glass cup displayed inside the store. There were two people ahead of me, one of whom appeared to be an employee — an Asian lady, around 60 years old, with white hair, glasses, and about 5 feet tall. I believe she was the key holder.nnAt around 4:30 AM, she and two other female staff members entered the store while all customers were still waiting outside. I then saw one of them move a food rack to block the front display where the cups were placed. Shortly after that, the only Teddy Bear cup I saw earlier disappeared.nnWhen the store officially opened at 5:00 AM, the three female employees were behind the counter, and the Asian lady with white hair and glasses was the one closest to me. I asked her about the Teddy Bear glass cup. She replied angrily, saying all the cups were already on the shelves and told me not to cause any trouble. Her attitude was extremely rude, unprofessional, and irresponsible. I told her that I had just seen one Teddy Bear glass cup from outside, but she denied it and spoke to me very impolitely.nnI feel extremely disappointed. I called in advance, arrived very early, and waited patiently outside before opening time. I saw the cup with my own eyes, yet your staff deliberately hid it. I would like to know if Starbucks allows employees to keep limited-edition merchandise for themselves before customers have a chance to buy it. This kind of behavior is unfair, dishonest, and misleading to customers.

This store seems to have gone downhill with different staff at my regular time, it seems. Last week they completely forgot to get my drip coffee and tried to blame it on another customer taking it he hadn't, his order was different. This week it took more than 10 minutes to get my food. They said there were lots of orders in front of mine, but the store was super quiet and the food warming thing wasn't consistently in use to be preparing said orders.

We ordered a cortado. The coffee was a little strong. Interestingly, there is no internet inside the venue. A little warning to those using the Fido phone line . The order was fast. Thank you

I placed an order on Doordash for oatmeal. I got raw oats instead!!! When I reached out to the staff, they told me that they can not deliver it. Theyndo not have any realistic option to help me out!!!nnYou can do better than this!

This Starbucks is located at the corner of Cambie Street and West 39th Avenue. There is a small parking area behind the store, but I’m not sure if it’s meant for customers, and I’ve never actually seen any space available there. You can also park along West 39th Avenue, though there’s room for only about three or four vehicles. Parking on Cambie Street is another option, but it’s usually full depending on the time of day. You’re pretty lucky if you manage to find a spot there during a busy time.

Directions to Starbucks with public transportation

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