Tim Hortons - Vancouver

Reviews, get directions and information for Tim Hortons

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Address: 5896 Fraser St, Vancouver, BC V5W 2Z5, Canada

Phone: (778) 996-5896

Website

State: British Columbia

County: Metro Vancouver

City: Vancouver

Zip Code: V5W 2Z5

Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 10:00 PM

Update Info

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Reviews

I ordered two wraps and a chicken bowl. The chicken wrap was not well made and the chicken was not cooked well and was raw. The chicken bowl doesn’t even have any veggies. For $10 this is not expected for a bowl. It is not acceptable. I do not recommend going to this place for wraps or any food.

I have been avoiding from a long time to write anything for the sake of their old staff. However, their new staff is bad at their job, they won't stop messing up. And It's not the first time, the new girls have zero customer service, which is fine, but messing up order and not even able to recognizing the customers who comes daily, is ridiculous. I ordered Original Blend Coffe with 2 creams and this dark roast with 1 cream is what I get.

I NEED to change my review! While sometimes the wait is still kinda lengthy I MUST say! Some of the staff there are AMAZING!! Give them a raise!nWhile one staff member isn't super friendly, working in customer service myself I can 100% understand why, so I kinda giggle when I see this person. There are 2 girls who I adore so much! they are so kind and I'm such a regular one of them has made my coffee before I even order!  A great team was hired at this location!

The service here at this location is always mixed. More often than not, it is incredibly slow. Not sure if it is because they are short staffed or staff simply don't show up. Oftentimes I get stuff that are quite short and grumpy with no smile. Again not everybody is like that but the majority are not very friendly. Also, they often are short on stock. I don't know if this is a reflection of the staff or of management. I keep going back hoping it will change as I believe in supporting my neighborhood businesses.

I had a bad experience trying to order coffee and pastries for a group of three. I asked the cashier if we could have the coffee creamer hot, but she refused just to make it hot with the machine. unfortunately, we had to cancel our orders and leave. The cashier didn't seem to care.

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Directions to Tim Hortons with public transportation

Northbound Fraser St @ E 43 Ave 20 meters

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Southbound Fraser St @ E 43 Ave 60 meters

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Northbound Fraser St @ E 41 Ave 140 meters

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Southbound Fraser St @ E 41 Ave 150 meters

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Eastbound E 41 Ave @ Fraser St 180 meters

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