Tim Hortons

It’s hard not to come off as patronizing and rude when orders are consistently wrong. Three times in a row I have come in I asked for a london fog 1 tea bag in, 1 out. And every time they put two in. I also asked for the drink to be remade and they didn’t twice, they just took the second tea bag out. I have even explained that it makes the tea too strong and not drinkable. A $6 drink should be made the way the customer asks. There’s never an acknowledgment that they screwed it up either it’s like it’s an imposition for them to make it the way I asked even though I have ordered from here regularly for 6 months now. I now have a drink that is too strong that I am not even drinking it, when normally it is finished within 10 minutes.. getting to the point where I’m just not going to come here cause its not worth the hassle.

Went to Tim Hortons drive-thru and honestly, the staff didn’t even bother to say hi or smile — just said the total right away. It wouldn’t hurt to be a bit friendly, especially when customers visit Tim Hortons after work.

Early this morning August 10 at around 2 in the morning my friend and I went to use the drive thru at this location. Never having a problem at this location or any other Tim Hortons when it came to ordering at the drive thru. Last night was no different, we rolled up and placed our order for a couple of drinks and a couple donuts . We were ignored once we got to the window to pay the 2 employees inside were busy we assumed putting our order together. After about ten mins my friend tapped on the window to see what was taking so long. The woman who came to the window told us that they wouldn't serve us , they were getting the order ready for the car behind us. As if it wasn't bad enough getting refused service they didn't need to make us wait for absolutely no reason for 10 minutes. Now I'm not sure of the logic behind this employees actions but I should mention that we were on bicycles but as I mentioned before that's never been a problem at any Tim's location ever so what was the issue this morning, I have no idea. I do know that I won't be going to Tim Hortons any more due to their lousy rude and highly discriminatory treatment . I urge other cyclists to follow suit.

Ordered online, selected a pickup time and ended up running 15 minutes late. When we got there we waited forever for someone to acknowledge us. I finally stopped someone and they still hadn’t even started our order yet.nWould not recommend based on staff friendliness or speed.

I recently visited this Tim Hortons and ordered a cheese croissant, which was served warm, fresh, and absolutely delicious. It was perfectly baked, soft on the inside, and had just the right flavor that made my visit really enjoyable.nnWhat stood out the most, though, was the excellent service. I want to especially appreciate Kiara and Amit, who went above and beyond to make the experience wonderful. They were polite, welcoming, and quick with service. Kiara had a very friendly approach and made sure my order was prepared just right, while Amit was attentive and professional, ensuring everything was handled smoothly. Their teamwork and positive attitude really made me feel valued as a customer.nnThe atmosphere inside the café was also very pleasant — clean, organized, and comfortable to sit and relax while enjoying my food. It’s a great spot whether you’re grabbing something quickly or sitting down for a short break.nnOverall, I had a really good experience here. The combination of tasty food, warm service from Kiara and Amit, and a nice environment makes this Tim Hortons one I would happily visit again. Highly recommended!

Directions to Tim Hortons with public transportation

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