The Source

They are only getting one star because that's the lowest rating I can give. I had the worst experience. I went in to buy an IPAD to use for Internet only. The sales associate started asking me about my cellphone plan and how much I paid every month. I said that I did not want to change providers (I am with Rogers and the Source is a Bell dealer), but the associate said he was not trying to change my provider "But how much do you pay each month for your cell phone?" I said "I'm not changing!" and he asked me yet again "How much do you pay for you cellphone?" At this point I said " I don't need the product!" and walked out. If this is how you treat your customers, I am never doing business with your organization again.
8 years ago (19-07-2017)

The employee are always scamming customers. The employees are rude and not helpful. All staff huddle chit chatting their life away! Not very good look for the source.
8 years ago (29-08-2017)

Made the odd purchase here (never anything big ticket) and never had any issues. Yeah, they're a little pushy when it comes to trying to get you on a phone or internet or TV plan, but considering the fact it's owned by Bell Canada, what do you expect? Customer service is generally just okay otherwise but I do appreciate that they were good enough to swap out my headphones which crapped out THE DAY after the exchange period ended. They didn't have to and I would have been left shipping them back to the manufacturer, so I got to give them props for that.
8 years ago (22-03-2017)

Bad customer service, everyone seems to be clueless and lazy.
8 years ago (21-01-2018)

I purchased a Samsung tab E on black Friday and was quite pleased with attention both my young saleswoman and the manager gave me as a 71 yo non techie. I was told that I could come back another day when it was not as busy for help. I did and Ahmed was very helpful and patient so I could become more familiar with my devise. The lack of instruction after purchasing Samsung products is one reason people chose Apple. I am very satisfied with purchasing from the Source.
9 years ago (10-12-2016)