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Reviews, get directions and information for The Royal Anne Hotel

The Royal Anne Hotel

About

Come stay with us!
At the Royal Anne Hotel, you’ll be sure to enjoy your stay in one of our gorgeous guest rooms.

Story

With a fantastic location in the heart of downtown Kelowna, the Royal Anne Hotel is a city landmark & one of Kelowna’s shining, nostalgic treasures. A favorite ‘home away from home’ for corporate travellers wanting the convenience of Kelowna’s thriving downtown core & for vacationers seeking fun in the sun, on the nearby shores of Okanagan Lake. Just steps away from specialty stores, popular attractions & a vast selection of restaurants, beautiful boutique style accommodations await your arrival. Backed by great value, superb quality & remarkable customer service, the Royal Anne Hotel is your perfect choice for your stay in Kelowna.

Address: 348 Bernard Ave, Kelowna, BC V1Y 6N5, Canada
Phone: (250) 763-2277
moc.letohennalayor@reganam
State: British Columbia
County: Central Okanagan
City: Kelowna
Zip Code: V1Y 6N5



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Reviews
I chose this hotel when I visited Kelowna for just one day, and I’m really happy with my decision.The staff are genuinely very helpful and everyone is friendly. The breakfast options are significantly better than those at other hotels in the same price range. The beds and pillows are clean and of excellent quality. I was especially impressed with the cleanliness of the bathroom and the high quality of the towels. Having indoor parking is a huge convenience, especially during the winter months.
Upon arrival, we were warmly welcomed by the friendly staff, especially the receptionist James at the front desk , he provided superb service. The entire check-in process was smooth and professional, which was a great start to our stay. Janes were warm, caring, and answered all our questions with a smile. We highly recommend this hotel specially with the Receptionist like James who made our trip more interesting with his excellent advice on local restaurants .nHe went the extra step to ensure our stay was memorable, and his hospitality is a true sample of what makes this hotel excellent. We would definitely recommend this hotel to everyone
I am absolutely disgusted with the staff and manager of this hotel.nnI had two family members recently stay here and the way they were spoken to was atrocious. The manager asked my mother “do you even have money for another room” after there was a switch up with her current room that they would not let her into, due to THEIR clerical error.nnYou should be ashamed of the way you treat people, you work in the hospitality industry it would suit you best to come forth with kindness rather than judgement. Thoroughly disappointed and I hope after this situation you take some time to reflect on the kind of people you are.
We recently stayed at the Royal Anne for 2 nights during my dad's cancer treatment. The convenience of the location was exactly what we were looking for when searching for a place to stay. The staff were all so friendly and they went above and beyond to make our stay as comfortable and worry free as possible. The one comment we read in previous reviews was the limited parking. Due to the nature of our trip, they were so extremely kind to keep a reserved spot for the duration of our stay, just one example of them going the extra mile. With that being said, the limited on site parking would NOT deter me from staying there again, and they do provide other nearby options.nnThe continental breakfast was perfect to start the day off, and an awesome addition to the hotel experience. Lastly, I can say that every single staff member we came across, legitimately seemed happy to be working there. And that says a whole lot.nnThank you for taking such good care of us during our stay and we look forward to staying with you again in the future. Hopefully under different circumstances.
We stayed for one night and lucked out with front row seats to the Christmas parade! You can't beat the central location, included parking, renovated rooms, and plentiful continental breakfast. Everything we needed for a jaunt in the city. Clean, comfortable, excellent customer service . I wish we had had more time to stay longer.
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