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Delta Hotels by Marriott Grand Okanagan Resort

  1. Kelowna
  2. Lumby Lodging
  3. Central Okanagan Lodging

Reviews, get directions and information for Delta Hotels by Marriott Grand Okanagan Resort

Delta Hotels by Marriott Grand Okanagan Resort

About

Enjoy Delta Hotels by Marriott Grand Okanagan Resort's landmark waterfront location, on Kelowna Lake and close to Kelowna City Park in British Columbia, Canada. Our Kelowna resort's Straight from the Heart service is our commitment to you.

Story

On the shores of majestic Okanagan Lake, the unique Delta Hotels by Marriott Grand Okanagan Resort provides memorable guest experiences and inspirational Food and Beverage, in the heart of Canada's Wine Country on Kelowna Lake and moments from Prospera Place. One the finest Kelowna resorts, and resorts in British Columbia, we offer 390 guest rooms, villas and suite accommodations offering lake, city or mountain views.

Relax by one of our hotel's refreshing pools, pamper yourself in our full service spa, indulge in culinary delights at our Grand Bay Cafe and Vines Lounge, enjoy our seasonal Resort Activities and take in the many nearby winter and summer attractions close by!

At Delta Hotels by Marriott Grand Okanagan Resort, we create a community guests can rely on for the comfort and emotional support they can't take with them when they leave home.

Visit our Spa Facebook page as well for products, services, contests, beauty & skincare tips and more! www.facebook.com/spadeltagrand

We are also on Twitter & Instagram!
@deltagrandhotel

Address: 1310 Water St, Kelowna, BC V1Y 9P3, Canada
Phone: (250) 763-4500
State: British Columbia
County: Central Okanagan
City: Kelowna
Zip Code: V1Y 9P3


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Just want to share our wonderful experience in the private room in our hotel lobby. It was absolutely amazing. We had a family of 11 and our server could not have been any better than what he was. Anthony was the best. Our food was amazing. Drinks were amazing as well black margaritas went down very well and my whole family was extremely happy with their experience in that room and especially with our server we will do it again for sure. Kudos to Anthony.
The location of this hotel is amazing and the vibes are really nice. The restaurant downstairs is lovely with a great view and good food. The staff are nice however the rooms are not clean. Our first night we noticed a stain on the bed sheets and stains all over the shower curtain. Even though they are tidying up our room they arent doing that good of a job. There was an empty starbucks cup we forgot to throw away and it stayed even after they cleaned the room. The bathrooms extremely small and the sink isnt clean. The shower is also super small with 0 pressure from the shower head. Overall the hotel is nice and in a great location but cleanliness is a big concern for us
We live in Kelowna but visited family who were staying at the Delta Grand while visiting us lol. We spent an afternoon by the pool and dined on the dog friendly section of the patio. The menu is diverse and the food was prepared well and presentation were nice as well. Our waitress was knew and in training. She OWNED it with a smile and a great sense of humour. It was a fun and added to the experience. As mentioned we were on the dog friendly part of the patio which has an equally beautiful view.nnOur pool day ended, unfortunately with my son getting a bit of heat stroke Without saying anything to staff. He was met with a cold towel that was carefully put over the back of his neck by one employee. Brought ice water and an abundance of it from another employee while a manager sent somebody to get him some freezes to not only cheer him up or bring down his body temperature.. These are things that only come from hiring good people and having good training programs in place. And my family will forever remember that and be grateful.nThe cocktails and wine list were great as well. And as mentioned of you, but also the interior ambience. Just wanna see a big thank you to the team. I’m pretty experienced. They provided not only me my family, but all the other guests that we saw their smiling, enjoying all the same luxuries amenities and features.
I normally don’t leave reviews, but the service from Zeph and Rahul Jayan at the Delta Grand absolutely deserves one.nnFrom the moment we arrived, Zeph made us feel welcome by explaining all the amenities and recommending great places to go around the area. The service already started off amazing.nnWhat truly made our stay unforgettable was Rahul. After we checked in, we ran into a major issue when the battery in our door lock died and we couldn’t get into our room for several hours while maintenance had to drill through the door. We also had our little puppy with us, which made the situation even more stressful.nnRahul went far above and beyond to turn what could have been a terrible experience into an incredible stay. He stayed with us, kept us laughing with jokes, brought us drinks from the pantry while we waited, personally checked and prepared our room to make sure everything was spotless and comfortable, and even arranged for our two rooms on different floors to be moved closer together.nnHis attitude, professionalism, and genuine care completely changed the experience for us. Instead of being upset about the inconvenience, we left talking about how amazing the service was.nnThe hospitality from both Zeph and Rahul alone was worth the trip. Truly outstanding customer service and one of the best hotel experiences we’ve had.nnThank you both for a great stay
We stayed at the Delta Hotels by Marriott Kelowna for three nights and, unfortunately, were disappointed given the price.nnThe biggest issue was the bedding. The sheets were heavily pilled see attached photo, which made them feel rough and uncomfortable every time we moved around in bed. At this price point, I’d expect much higher-quality linens that don’t interfere with a good night’s sleep.nnThe other major issue was a persistent beeping noise somewhere in the room. We reported it, and staff kindly sent people up to investigate, but the beeping continued for the rest of our stay. We never found out where it was coming from, and it woke us up several times during the night.nnThe staff were courteous and did try to help, but the underlying issues were never resolved. For a hotel in this price range, Delta really needs to invest in better-quality bedding and permanently fix the ongoing beeping issue. These are basic expectations for a comfortable hotel stay.
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