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Reviews, get directions and information for The Cartridge Guy

About

The Cartridge Guy is a leading reseller of remanufactured ink and toner cartridges, we offer a substantial savings, Priced as much as 50% less than big box

Story

The Cartridge Guy is locally owned, Formally known as Cartridge World Kitchener. We provide ink and toner printer cartridges to customers at a substantial savings. Priced as much as 50% less than big box stores in Kitchener, we help customers save hundreds to thousands of dollars annually.

In addition, our toner and ink cartridges are backed by a 100% satisfaction guarantee! Period. We offer free delivery to Kitchener business customers, and our toner cartridges and ink cartridges are environmentally friendly.

The Cartridge Guy - Kitchener offers replacement ink cartridges and toner cartridges for all major brands of printers, copiers, fax and postage machines. This includes HP, Epson, Canon, Brother, Lexmark, Dell and Samsung. We carry a full line of black ink cartridges, color ink cartridges, black toner cartridges, and color toner cartridges.

The Cartridge Guy is conveniently located at A2 - 470 Highland Road West. We opened our doors in 2005, and we serve business and residential customers in the neighboring area. We belong to several community and civic organizations. Plus we support local charities.

Please stop by, call (519) 576-8889 or email us at [email protected] for information about our eco-friendly products, special offers and free delivery service for local businesses in the neighboring area.

Address: 470 Highland Rd W, Kitchener, ON N2M 3C7, Canada
Phone: (519) 576-8889
moc.yugegdirtraceht@ofni
State: Ontario
County: Waterloo Regional Municipality
City: Kitchener
Zip Code: N2M 3C7


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Well noticed the bad review are from several years back, so I do not know if their is a new owner or what, but all I can say is that in the past year I have gotten new cartridges for my printer and always had good service and cartridges have never been an issue. The cartridges I use are not Name Brand but do just as well and cost a hell of a lot less than HP. Always been told that if I have any problems to get in touch with them. During the week you have the added bonus of playing with Diesel, the cute as hell dog they have. Be warned Diesel is particular in his bribes and prefers Milk Bone.
7 years ago (16-03-2018)
Good service, fills my cartridges in 5-10 minutes every time, even has pre-filled cartridges available sometimes. Have a loyalty card that you can earn 10th cartridge free. I had a cartridge not work right only once arter refilling, and was given a replacement cartridge for free. One tech is always very friendly, the other guy (looks like pic of owner on website) is almost abrasive and doesn't seem glad to have customers in store-would appreciate better treatment than that-there are lots of ink places around....
7 years ago (02-02-2018)
Never bought anything in there but have browaed a few times ... Nice prices
8 years ago (23-11-2017)
Just don't go there wish someone would have told me over priced for a refill could have bought new ones for the price and when i looked them over cause he came back quick they were not my original hp ones when questioned he said oh if you want me to fill yours i will so made me a little happier, which sadly did not last long after 20 minutes waiting getting a little mad i yell for him which he was off in the back room, asking what's the hold up i am a pretty patient woman, but this guy was just trying them out to see when i would snap on this a** anyhow just mad i came home looking at them when opening the little bag, they are not mine, and i phone up to yell at him, was asked how i know was called a lyre to my face, well two things, because i have more then one set of cartridges i engraved a number in them plain to see wasn't there when i got home also it now says 60 compatible and not hp on it anywhere, huh so sad some people now days, clearly that doesn't lie but anyhow i felt to share this i would never go there again
10 years ago (05-01-2016)
I am usually the type of person that purchases new ink cartridges all the time as I rarely use the printer. I now have a job where the printer is used a lot more. Customer service at this location could be a little better when it comes to greeting the customers. Very monotone when communication with the client. I tried out the refill option. Due to my cartridge being old, the ink ran out in 20 pages. I asked the manager if there was anything they could do. He gave me a refilled cartridge and didn't ask for any money for this. This shows that they are trying to retain customers which is a ++ for me. The new cartridge that was refilled is working great. I will definitely do business here again and again. They currently have buy 9 refills and get the 10th free. I hope they continue using this. Thanks again Cartridge World.
12 years ago (28-02-2014)
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