Staples

Went to get a few supplies today, and we were immediately greeted as we walked in, by a young man. He seemed actually HAPPY to be at work, and genuinely interested in helping us find what we were looking for. He made small talk, briefly and let us know where we could find what we were looking for. It was so refreshing to have a nice shopping experience like this one. The shelves were well stocked, and prices were easy to see. Store was clean. Overall, a good shopping experience.
7 years ago (04-02-2018)

I had a wonderful experience at the print centre with Josh. He helped walk me through each step of printing my document and went into detail explaining the best quality options for my project. He was very patient with me while I was making my decisions and never talked down to me. I have had poor experiences before at this Staples, so the excellent customer service Josh provided was a pleasant surprise. He also realized I was a student and was kind enough to give me a student discount which was much appreciated. Over all I was very pleased with the service I received today - thank you Josh!
8 years ago (04-11-2017)

Warning. Do not order any Cell phones online, they take forever and God forbid if you should have to return it. I waited over 12 day's for my cell phone. They assured me that it would take 3 to 10 business days.. Then when I returned it to staples they make you wait 10 days to get your refund. They threatened to call police when I demanded they erase all my information in front of me. They told me nobody knew how to do it . What a big lie. The manager was useless. I had to call my friend to walk me through on how to erase my phone. I thought staples Would be easy. There was nothing easy about. I will never set foot in the Strasburg store in Kitchener again. Beware of this poorly run and under staffed store.
7 years ago (23-01-2018)

Very knowledgeable, helpful and overall excellent customer service each time I've gone to have services done at the Copy/Print Centre at Staples!
7 years ago (10-02-2018)

The print center is terrible. Needed to print legal but the right-to-print printers won't take a usb for that size even though it is equipped to print at that size, so had to use the computer for my ALREADY PREPED DOCUMENT, had to pay for computer time as well as the print out. Customer service was rude and snarky, and as a person who also work in customer service I don't call that out willy nilly.
7 years ago (21-02-2018)