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TD Canada Trust Branch and ATM

  1. Calgary
  2. Calgary Bank

Reviews, get directions and information for TD Canada Trust Branch and ATM

TD Canada Trust Branch and ATM
Address: 1000 Hamptons Dr NW, Calgary, AB T3A 6A7, Canada
Phone: (403) 208-8686
State: Alberta
City: Calgary
Zip Code: T3A 6A7


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Very unprofessional and disappointing experience, especially with TD advisor Linjun LinnWriting on behalf of my parents: They opened an account to deposit money withdrew from RESP for my younger brother with special needs through TD advisor Linjun Li. Because their English is limited, they trusted her guidance. When opening the account, they gave her school documents showing tuition, which was over 4 times the withdrawal limit that the advisor never mentioned to my parents. Later, when my dad tried to pay tuition, the payment was declined. They went to the branch in hope to resolve the issue. At the branch, instead of helping, the advisor made excuses and walked away when the bank teller asked the advisor for support. My parents felt taken advantage of because of their limited English. Very unprofessional and disappointing experience.nnUpdate: issue resolved day 2 after escalating the matter to manager in branch.
would give a 0 star review if google allowed be but I am extremely frustrated with the workers as they did nothing to help me with a transfer that should have taken 5 buisness days at most but it ended up taking over a week. They were completely useless in the matter, did not do a single thing to help or inform me of the current situation. They took all the money I had previously and put it on hold along with the money I was transfered. It did not allow me to use any money I had before. It does not show when your funds are available, everything looked normal but it seems like a scam so you would rack up overdraft fees. It did not send me an email or indication that my funds were on hold. This was only one of the instances that were extremely frustrating. I do not recommend you use this bank, I would suggest you bank with a different bank.nnUPDATE:nThe people at the center were still completely useless, they had brought up another issue that has been resolved as an excuse to why I could not access the money previously in my account.
Extremely frustrated with the service at this branch. I went in to make an internal transfer between my TD accounts and they forgot to send my signed paper work to their back office so the transfer never proceeded. Nobody told me that the transfer was rejected, I had to go into the branch and ask about it. They then told me to call Direct Investing instead of visiting the branch to check the status of the transfer THEY initiated. It took over 4 weeks for my money to be transferred while they claimed it would only take 3-5 business days.nnThis branch has lost my trust in their ability to perform basic banking services and manage my money.
I do not go to the branch very often, mostly to manage some investments. The financial advisor that I used to deal with was very nice and knowledgeable. Unfortunately that person retired.nnI went to the bank last week to make a change with my accounts. The advisor filled some forms, I signed them, and it seemed to be done. but a couple of days later I got a voice message from the financial advisor that he missed something and I needed to make appointment to go to the branch again to complete the process.nObviously i have to go to the branch. But if I have to go to the bank multiple times to arrange something simple, it breaks my trust in the branch and the bank handling my finances.
I recognize that TD is making an effort triaging customers to lessen the wait time, however, the execution could use improvement. There is always this woman ?customer experience manager who approaches customers in line and ask a lot of personal questions. This approach seems quite insensitive to customer privacy and confidentiality. Additionally, she provided incorrect information when I mentioned that I also have business with another bank.
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TD Canada Trust Branch and ATM map

Directions to TD Canada Trust Branch and ATM with public transportation

Country Hills Blvd @ Edgebrook Blvd NW 70 meters
704
809
Hamptons Dr @ Hamstead Rd NW 110 meters
54
706
805
818
Hamptons Dr @ Hampstead Rd NW 110 meters
706
797
805
818
Country Hills Blvd @ Hamptons Dr NW 160 meters
704
Edgebrook Blvd @ Country Hills Blvd NW 160 meters
154
706
796
797
805
809

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