Starbucks

Starbucks is Starbucks ... you know what it's about, so there's no need to write pages about it ... but I had to review this location to praise them for their comfortable seating, amazing leather chairs, and congratulate them on consistently having a happy, welcoming and friendly team of baristas.nnThis is by far the best Starbucks location in Ottawa. They're also open 5 am to 9 pm? every day of the week, and have a drive thru.

This is the second bad experience in a Starbucks in less than 24 hours! I thought paying crazy prices for a coffee would at least bring me a joy on been well served but I was wrong. Last night, I waited at least 15 minutes for a simple Frappuccino with 3 people order in front of me. Extremely under staffed with 2 people working. Just know happened the completely opposite. Me and my family went to this Starbucks, a lot of staff inside. I had 2 thermo cups I wanted to bring to my friends, my dad asking for a coffee, my wife, sister and son asking for Frappuccino, and inside, 2 staff making orders, and 2 cashiers talking to a girl who looked a former employee, no customers in front of us and we were there in front of the cashier for at least 10 minutes without anybody saying anything to us but passing back and forth with things from the back room. No costumers were waiting drinks, it was just us standing in there. After this time, we decided to go and all staff looked at us but do you think they said anything? Well, I already had my concerns on if I should keep coming back to Starbucks but I guess I just found my reasons to not to anymore.

Starbucks is generally great, and they almost always get my drink right, which I appreciate. The service is usually efficient and friendly.nnHowever, there have been a few occasions where the food isn’t warmed all the way through, and I’ve bitten into the center to find it still cold. Or when we’ve asked for extra scoops of matcha but it still looks the same and we’ve had to ask them to tamale it. They have their days.

I discovered this branch recently and it’sai like it. Very quiet and nice place to have your coffee and work. Open until 9:30 pm relatively late and plenty of parking spots. Staff are very nice and friendly.

Great, friendly staff, and this is one of the best-looking Starbucks in Ottawa. Having travelled extensively in Asia, I'm always shocked by how much more effort is made into creating beautiful atmospheres at the Starbucks there, compared to in North America. Google some of them to get a sense of the difference. This branch is spacious and very pleasant, and new, wooden flooring and music played a little more quietly would go a long way toward making this a cozy place to spend time in! Why not invest in people's happiness and well-being for years to come?

Directions to Starbucks with public transportation

---