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Sport Chek Port CoquitlAM Centre

  1. Greater Vancouver
  2. Port Coquitlam Clothing Store
  3. Port Mann Bicycle Store
  4. Port Coquitlam Bicycle Store
  5. Coquitlam Bicycle Store

Reviews, get directions and information for Sport Chek Port CoquitlAM Centre

Sport Chek Port CoquitlAM Centre
"Sport Chek is Canada's largest retailer of men's, women's and kids' shoes, jackets, and clothing, as well as sporting gear for activities like running, cycling, swimming, watersports, team sports, hockey, golf and more. Shop online or at one of the 200+ locations nationwide. Plus, we offer same-day and next-day delivery powered by Doordash, so you can get your gear fast. What are you waiting for? Visit us today."
Address: 2929 Barnet Hwy #1400, Coquitlam, BC V3B 5R5, Canada
Phone: (604) 464-5122
State: British Columbia
County: Greater Vancouver
Zip Code: V3B 5R5


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Reviews
I am writing this review based on a very bad experience at the Coquitlam Mall Sport Check branch recently. I entered the store and found my wife and my son waiting outside the “inventory storage” doorway. I asked my son if he found a good punching bag so I could teach him appropriate martial art punching techniques. He said yes and then I asked an employee if they had a “display” so I could check the quality of the 80lb bag. He said no but pointed towards a newly boxed bag under a desk in the inventory area.  I then asked if I could enter the designated area and he kindly said yes. I then I walked about 4 or 5 feet into the area beside him and could see on packaging box that it was made by Everlast. Note the inventory area is embedded with the public shopping area, the only separation is an open curtain.  We did not notice the small sign above the door that says employees only until later on. I told the young man that I would purchase the bag based on the fact that I know the brand and poundage well and that I did not want him to have to unbox it save his labour not to do so. While we were talking about the purchase, to my instant shock, a middle aged man yelled “get outa here” from a few aisles down.  When I realized that he was taking to me, I was surprised and felt extremely disrespected as a customer.  While I walked out of the room I responded:”excuse me”.  At this point, he chested up to me quickly with a body language like “get the f***k outa here”. I then face to face calmly said “I will get out if you don’t ask so rudely”.  He responded with a smile on his face saying:” you are serious?!” My wife was totally shocked that for absolutely no reason we were treated this way as kind polite customers. We never even use our being customers as a reason to have any “perceived” position power at all in stores. I am currently 65 years old and had not been spoken to like that for absolutely no reason since I was a teenager in the 1970s. He then told my son  for absolutely no reason that he my son was a really nice guy unlike many other people who are not very nice at all obviously talking about his elder father. My son then called him an a** hole which he obviously deserved. Then that insecure foolish man quickly walked away with a red mad face and left his poor employee to handle it alone. Apparently he is a manager and his name is Tom.  Judging from the way his employees reacted it seems that they were not surprised at his demeanor. I can now see why this branch has such bad reviews, even if the staff like the inventory control and cashier employees are very nice and accommodating. I believe this dude needs serious HR training to prevent him from abusing any other customers or younger employees.  What a terrible example for young people that cannot stand up for themselves as most mature woman or men can do. I felt it very necessary to write a review and report this bad experience. Somehow a manager in a retail store think is ok to speak to the customer that way.  I understand that for safety reasons customers should not enter an employee only area. However, even without any back ground information he could easily just say, “this is an employee only area, can we have the discussion outside.” Rather than yelling cross the store, making a scene, and totally disrespected to the customer.  His action embarrassed my family, his employee and himself.
Went in to look for figure skates and were helped by Eric, who was super helpful and gave us good advice on how to make the purchase. Staff in general was very helpful at this store.
Had a great experience with Donya, she has excellent customer service regarding many of the clothing items I bought. She had great ideas for Christmas gifts, will for sure be coming again!
Various selection of sports good. Prices and quality is reasonable. There was not much clearance items im shoes department. Tyr store needs a make up as its been long time since any renovations happen.
The store is too big and hard to find things but Tom was super friendly and helpful when helping me and his staff find the products I needed.
Went in to buy some soccer cleats and they didn’t have my size so the girl working there told me to check the clearance rack. While I was looking at that she went and found some shoes in the back that were not being advertised and must have just been limited stock that were my size. Great service.
Who knew that something as simple as picking up an online order could be so difficult? This was my first experience with picking up an online order from a Sport Chek. Therefore, I did not know where I was supposed to go, or who to talk to. I wandered around the store, and did not find anyone that I could ask. I went to the front of the store to ask one of the girls cashiers standing there. I let them know that I was there to pick up an online order, but did not know where I needed to go, and asked if they could direct me. Instead of being friendly, I was met with eye rolling, a sigh, and a very snarky "you have to go to the service shop in the back." I guess the conversation that these ladies were having was more important than answering a simple question. I am sorry to have inconvenienced you. I went to the back of the store to the service shop to go and grab my order. There was a bit of a line and I waited patiently for the young man to be available to grab my order. Another guy shows up after me, and the kid tending the service shop skips right over me and goes to talk to this guy. Clearly based on the conversation that they were having, they are friends. At this point I am frustrated and just want to get out with my order. I interrupted the conversation that they were having to let him know that I am waiting to pick up an online order, and that I need to get going. I placed an order for pick up to guarantee that I was going to be able to get the product, and get it quickly. Instead of it being a quick and easy process, it was a showcase of what you get when you combine young kids and poor management. Two things were made clear today. The staff at this location would rather have personal conversations with friends on company time, and I will not be returning to this location.
Worst Sport Check ever. The cashier obviously having cold. Purposefully placing mixing items not in promotion with those being at full price so you figure out at the checkout or not. Stay safe, avoid this shop.
We were trying to find a helmet that could fit with glasses. We couldn't find any, but the staff were very helpful.
I give one star because the system doesn't allow me to give zero. It's the worst place for an item that requires after sales service such as a bike or a pair of skis. They hire teenage technicians and don't trust them to be competent. They compensate by over-bureacratizing and giving them a manual of what they're allowed to touch. I had bought a pair of skis and bindings on their website last year because their stores often don't carry many of the models. The binding was no longer on the manual and they wouldn't mount it for me even if I wanted to pay!! You're far better off with a proper specialist store. After I took my bike last summer to a proper bike shop, they had to reassemble parts of it because sports Check had misassembled when they sold it to me
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