Sherwin-Williams Paint Store

The only reason I'm giving one star is because I can't do 0 stars. Arrived at 1pm to obtain 3 gallons of deck stain. Stain purchased at this exact location 3 years ago. Scott the Asst Mgr told me they had changed their colours; he would have to match; could take up to an hour. I arrived back after 1 hr; there are now 3 staff in attendance but NO ONE has worked on my order. By the way, when I went in the first time, I was the ONLY customer. I ask about the customer Scott is assisting, but Scott told me he arrived AFTER my order. But he's helping HIM, not working on my order. I asked to speak with manager but "she's not in today" I will find not only a different location for all my paint business (I manage a large retail store) but also my personal business. I've been coming to this location for 15 years.
8 years ago (26-06-2017)

Overall this company is an absolute pleasure to work with! Sherwin Williams and my residential rep Jason Ng have helped me immensely with the necessary products & tools, I need to offer my clients in the decorating & design industry. I am very happy with the teamwork at the Sherwood Park store and my clients are ecstatic with the color & product palettes offered. See you soon & thanks!
8 years ago (19-09-2017)

Kirby was very helpful with recommending paints for my room.
8 years ago (23-07-2017)