Raymour & Flanigan Furniture and Mattress Store

VERY BAD CUSTOMER SERVICE!!! They delivered a bed with large defects. I ordered a floor sample nightstand, I chose the better one out of two samples. They delivered wrong for three times.!!! We had to go to the store three times and made tons of phone calls to make it right. Terrible experience! Practice you patience before making an order.
8 years ago (03-12-2017)

Buyers BEWARE: SO super disappointed. We spent months and months and months searching for a piece of furniture That I loved! Well we found one at Ramour and Flanigan.. TERRIBLE decision.... one of the pieces they delivered was a floor model and an old worn one at that from 2013. The second piece they delivered was damaged AND they wanted me to figure it out with the distributer myself 😳 They never followed up either time.... I had to call them every time. And another piece is already ripping. The final and last call I was told no one was available to chat with and when I said I want my money back they said let me check to see if I can find a floor manager. 🤔 Dont get me wrong they were great while we were shopping and selling us something, though sadly did not put much care in when problems arose to which THEY created. I am so sad about this... I wish I would have listened to the folks that said DO NOT GO TO RAYMOUR and FLANIGAN... 😔
7 years ago (28-12-2017)

Great place quicklivery fair prices ask for Mark immediately upon entering the showroom. You will be taken care of in terms of price, quality products and service especially service after the sale
8 years ago (03-10-2017)

We worked with patty and she very knowledgeable friendly over all a great experience telling everyone I know thank you for all your help
8 years ago (20-10-2017)

Not very happy so far..beautiful furniture if you ever get it. Ordered from there instead of competitor because I could get it in 1 week instead of 3 wks...well we are now up to 2.5 weeks. We have nothing to sit on. We did receive our sofa sleeper 2.5 weeks it is just what I wanted. Looks nice and seems to be good quality. They were very apologetic and sent me a gift card too. I believe I will shop there again but maybe when I am not in such a rush for a piece of furniture.
8 years ago (24-07-2017)